Bilingual Pharmacy Assistant - Patient Care & Ops

Jobtome; Toppenish (WA); On-site; USD 26,000 - 38,000; Full time

Job summary

Yakima Medical-Dental Clinic in Yakima, WA is seeking a Relief Pharmacy Assistant to support patient access to medications and pharmacy services. You will perform clerical, customer service, and medication support tasks to ensure accurate, timely, and safe pharmaceutical care.

The role offers $18.75-$27.61 per hour with additional pay for bilingual skills, and requires a high school diploma, pharmacy experience, and state registration within 60 days of hire.

Qualifications

• High School Diploma or GED is required.
• One year of pharmacy assistant, office, administrative, patient care or customer service experience.
• Pharmacy Assistant state registration required within 60 days of hire (or active Pharmacy Intern License).
• Bilingual English/Spanish speaking skills required at a level 9.
• Strong verbal and listening communication skills with a customer-oriented approach.
• Knowledge of medical terminology.
• Ability to perform administrative tasks (phones, filing, faxing, scanning, copying).
• Ability to work in a fast-paced team and manage multiple tasks with attention to detail.
• Basic proficiency with Microsoft Office and knowledge of at least one pharmacy software system.

Responsibilities

• Answers the phone and non-professional inquiries and transfers calls to appropriate staff.
• Enters patient data and billing information in the system including patient name, insurance, allergies, doctor and diagnosis.
• Delivers prescription to the patient verifying correct medication and collects payment and signature.
• Coordinates prescription counseling by the Pharmacist as needed.
• Maintains stock levels and enters restock orders based on minimum inventory levels; verifies quantity and submits order to the wholesaler.
• Verifies product orders received with invoice and purchase order; applies sticker and shelves items.
• Monitors expiration dates on drugs in stock.
• Returns or discards dispensed prescriptions to stock and records reverse billing as allowed by state regulations.
• Processes prescription refills verifying availability as allowed by state regulations.
• Completes third party billing form and contacts provider for prior authorization as needed.
• Performs clinical responsibilities in alignment with TJC, HRSA and YVFWC requirements.
• Performs other duties as assigned.

Skills

Bilingual English/Spanish

Customer service

Teamwork

Education

High School Diploma or GED

Tools

Pharmacy software system

Microsoft Office

Job description

Yakima Medical-Dental Clinic in Yakima, WA is seeking a Relief Pharmacy Assistant to support patient access to medications and pharmacy services. You will perform clerical, customer service, and medication support tasks to ensure accurate, timely, and safe pharmaceutical care.

The role offers $18.75-$27.61 per hour with additional pay for bilingual skills, and requires a high school diploma, pharmacy experience, and state registration within 60 days of hire.