Bilingual Personal Lines Insurance Rep — CS & Sales

Chuck Nash Auto Group; San Marcos, Hillsboro (TX, OR); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

401(k)

Paid time off

Licensing assistance and license renew

Professional development and coaching

Job summary

Westside Insurance – Allstate in San Marcos, TX is seeking a bilingual Personal Lines Insurance Representative to join our team in a combined Customer Service & Sales role. This in-office position offers the chance to help customers, solve problems, and grow with an established agency in the Chuck Nash Chevrolet Buick GMC location.

You’ll review policies, assist with billing, renewals, and cross-sell Auto, Home, and Renters insurance while pursuing Texas P&C licensing if not already held.

Qualifications

• Bilingual English/Spanish required.
• Active Texas P&C license preferred, willing to obtain within 90 days.
• Prior Property & Casualty insurance experience is a plus.

Responsibilities

• Assist customers with billing questions, policy changes, ID cards, renewals, cancellations, and claims questions.
• Handle inbound and outbound calls, walk-ins, and online inquiries.
• Conduct policy reviews and help customers understand their coverage.
• Support renewals, retention efforts, and account management.
• Cross-sell Auto, Home, Renters, and other personal lines products.
• Follow up with existing customers, previous quotes, and sales opportunities.
• Ask for referrals and identify additional insurance needs.
• Maintain accurate notes and documentation in the agency CRM.
• Work assigned customer accounts and meet service and sales goals.

Skills

Bilingual English/Spanish

Customer service

Sales mindset

Job description

Westside Insurance – Allstate in San Marcos, TX is seeking a bilingual Personal Lines Insurance Representative to join our team in a combined Customer Service & Sales role. This in-office position offers the chance to help customers, solve problems, and grow with an established agency in the Chuck Nash Chevrolet Buick GMC location.

You’ll review policies, assist with billing, renewals, and cross-sell Auto, Home, and Renters insurance while pursuing Texas P&C licensing if not already held.