Bilingual Personal Banker - San Antonio, TX

First Convenience Bank; San Antonio (TX); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading bank in San Antonio is seeking a Bilingual Personal Banker to deliver exceptional customer service in a dynamic, high-volume environment. The role involves processing transactions, cross-selling services, and working with a diverse clientele, including a large Spanish-speaking population. Candidates must be bilingual in English and Spanish, possess a high school diploma, and have a customer service background. This full-time position offers opportunities for personal and professional growth.

Qualifications

• Must be bilingual in English/Spanish.
• Six months of experience in retail or customer service preferred.

Responsibilities

• Provide exceptional customer service in a high-volume environment.
• Process deposits and pay out funds according to bank procedures.
• Cross-sell bank services and products.

Skills

Bilingual

Customer Service

Teamwork

Education

High School Diploma

Job description

Back

Bilingual Personal Banker

#320-25353

San Antonio, Texas, United States

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Location

FCB McCreless HEB

Location Address

4100 S. New Braunfels

Position Type

Full Time

Requirements

* Six months of work experience in a retail or customer service environment preferred
* Must be able to get along with co-workers and work effectively in a team environment.
* Must be able to work a flexible schedule including evenings, weekends, and holidays.
* Schedules are prepared based on business need and subject to change at any time.
* High school diploma, high school equivalency or currently attending high school
* At least 18 years of age
* Must successfully pass background investigation according to company policy

Must be bilingual in English/Spanish

Job Description

Under immediate direction, provides exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
* Follow the established policies in accordance with the bank and the supervisor's direction
* Accountable for the personal achievement of monthly new account production as assigned by upper management
* Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
* Receive cash and checks for deposit, verify amounts, and look for check endorsements
* Examine cash carefully to guard against acceptance of counterfeit checks and identification
* Enter transactions into computer and issue customer receipts
* Sell and prepare money orders, cashiers checks, bank-to-bank wires, savings bonds, travelers' checks and certificates of deposit
* Process western union wires and cash advances
* Cross-sell bank services and products
* Provide bank services to a diverse customer base, including a large Spanish speaking population
* Approval limits will be based upon level of authority
* Perform other tasks requested by supervisors as they relate to the bank and its functions

Environmental and Physical Requirements:
* Required to stand or walk for extended periods of time dependent upon branch location
* Ability to work in a high volume, stressful and noisy environment
* Operate a computer and other office machinery
* Ability to lift up to 25 lbs

FCBI is an equal opportunity employer.