Bilingual Personal Banker - Lockhart, TX

First Convenience Bank; Lockhart (TX); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Bilingual Personal Banker to deliver outstanding customer service in a bustling retail banking environment. This role involves managing cash transactions, achieving account production targets, and assisting a diverse clientele, including Spanish-speaking customers. The ideal candidate will thrive in a fast-paced setting, demonstrating strong teamwork and communication skills. Join a supportive team where your contributions will directly impact customer satisfaction and drive business success. This is a fantastic opportunity for those passionate about helping others while advancing their career in banking.

Qualifications

• Must be bilingual in English and Spanish.
• High school diploma or currently attending high school.
• Six months of experience in retail or customer service preferred.

Responsibilities

• Provide exceptional customer service in a high-volume sales environment.
• Process deposits, payouts, and various banking transactions accurately.
• Cross-sell bank services and products to a diverse customer base.

Skills

Customer Service

Bilingual (English and Spanish)

Teamwork

Cash Handling

Education

High School Diploma or Equivalent

Job description

Job Title: Bilingual Personal Banker

Location: FCB Lockhart Wal-Mart, 1904 S. Colorado St., Lockhart, Texas, United States

Position Type: Full Time

Requirements

• Six months of work experience in a retail or customer service environment preferred
• Must be able to get along with co-workers and work effectively in a team environment
• Must be able to work a flexible schedule including evenings, weekends, and holidays
• High school diploma, high school equivalency, or currently attending high school
• At least 18 years of age
• Must successfully pass background investigation according to company policy
• Must be bilingual in English and Spanish

Job Description

Under immediate direction, provides exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.

• Follow established policies in accordance with the bank and supervisor’s direction
• Achieve monthly new account production targets as assigned by management
• Process deposits and payouts accurately, recording all transactions and balancing each day’s operations
• Receive cash and checks, verify amounts, and check for endorsements
• Examine cash carefully to guard against counterfeit checks and identification
• Enter transactions into computer systems and issue receipts
• Sell and prepare money orders, cashier’s checks, wires, bonds, traveler’s checks, and certificates of deposit
• Process Western Union wires and cash advances
• Cross-sell bank services and products
• Provide services to a diverse customer base, including Spanish-speaking clients
• Perform other tasks as requested by supervisors

Environmental and Physical Requirements

• Ability to stand or walk for extended periods
• Ability to work in a high-volume, stressful, and noisy environment
• Operate a computer and office machinery
• Ability to lift up to 25 lbs

FCBI is an equal opportunity employer.