Bilingual Personal Banker: Grow Customer Wealth & Experience

PNC Financial Services Group, Inc.; Willis (TX); On-site; USD 34,000 - 60,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Pension and stock plans

Paid time off

Job summary

PNC Financial Services Group, Inc. seeks a Personal Banker based in Willis, TX to grow the branch customer base through proactive sales and service activities.

You will manage the customer experience, identify opportunities to improve financial wellbeing, and collaborate with ecosystem partners to increase share of wallet. The role involves outbound calling, lobby engagement, and educating customers on PNC solutions using technology and a defined sales process.

Qualifications

• Associates or equivalent degree plus related experience typically required.
• 3+ years experience commonly expected in this level.
• In lieu of a degree, a combination of education, certifications, and experience may be considered.
• Spanish speaking - preferred

Responsibilities

• Acquire and deepen the branch customer base through proactive sales and service activities.
• Manage customer experiences and identify opportunities to improve financial wellbeing.
• Collaborate with ecosystem partners to grow customer wallet share and loyalty.
• Position PNC solutions to drive revenue and customer loyalty.
• Educate customers on options for managing financial transactions using technology and resources.
• Participate in branch operations and adhere to risk management policies.

Skills

Customer Service

Banking

Sales Skills

Spanish Language

Relationship Building

Education

No Degree

Job description

PNC Financial Services Group, Inc. seeks a Personal Banker based in Willis, TX to grow the branch customer base through proactive sales and service activities.

You will manage the customer experience, identify opportunities to improve financial wellbeing, and collaborate with ecosystem partners to increase share of wallet. The role involves outbound calling, lobby engagement, and educating customers on PNC solutions using technology and a defined sales process.