Bilingual Personal Banker — Grow Customer Relationships

Fairygodboss; Hickory Creek (TX); On-site; USD 42,000 - 52,000; Full time

Job summary

PNC is seeking a Personal Banker to join our Retail Branch Banking team in Hickory Creek, TX. You will help customers improve their financial wellbeing by delivering tailored solutions and exceptional service in an in-person branch setting.

Strong relationship-building, risk awareness, and teamwork are essential, with Spanish language skills preferred to serve a diverse customer base. You will also collaborate with partners to expand product usage and support community outreach.

Qualifications

• 3+ years of banking or customer service experience.
• Associates or equivalent degree preferred.
• Spanish language ability preferred.

Responsibilities

• Acquire and deepen the branch customer base through proactive sales and service activities.
• Drives proactive sales conversations through internal and outbound interactions with a defined sales process.
• Creates customer loyalty and grows customer share of wallet through a differentiated customer experience.
• Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
• Manages risk through adherence to all policies and procedures.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Banking Products

Digital Awareness

Effective Communications

Managing Multiple Priorities

Matrix Management

Problem Solving

Prospecting

Retail Lending

Selling

Understanding Customer Needs

Education

No Degree

Associates or equivalent degree

Job description

PNC is seeking a Personal Banker to join our Retail Branch Banking team in Hickory Creek, TX. You will help customers improve their financial wellbeing by delivering tailored solutions and exceptional service in an in-person branch setting.

Strong relationship-building, risk awareness, and teamwork are essential, with Spanish language skills preferred to serve a diverse customer base. You will also collaborate with partners to expand product usage and support community outreach.