Bilingual Personal Banker - Financial Wellness & Solutions

PNC; Frisco (TX); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Spanish Speaking - Preferred

Medical, dental, and vision coverage

401(k) with PNC match

Job summary

PNC's Personal Banker position at the Stonebriar Branch in Frisco, TX is an in-office role focused on delivering exceptional customer service and financial guidance. You will build the branch client base, drive sales, and work with ecosystem partners to increase share of wallet while maintaining risk controls.

The role emphasizes customer focus, integrity, and collaboration with team members; Spanish language skills are preferred, and visa sponsorship is not provided.

Qualifications

• 3+ years experience in banking or customer service.
• Bilingual Spanish preferred.
• In-office environment and adherence to branch policies.

Responsibilities

• Acquires and deepens the branch customer base through proactive sales and service activities and improves customers' financial wellbeing.
• Drives proactive sales conversations via internal and outbound interactions using a defined sales process.
• Creates loyalty and grows share of wallet by positioning PNC solutions to meet customer needs.
• Applies product and procedural knowledge to resolve customer problems and drive loyalty.
• Manages risk by following policies and procedures and participating in daily branch operations.

Skills

Spanish language

Customer service

Sales skills

Banking knowledge

Customer experience

Proactive sales

Technology adoption

Risk awareness

Education

No Degree

Job description

PNC's Personal Banker position at the Stonebriar Branch in Frisco, TX is an in-office role focused on delivering exceptional customer service and financial guidance. You will build the branch client base, drive sales, and work with ecosystem partners to increase share of wallet while maintaining risk controls.

The role emphasizes customer focus, integrity, and collaboration with team members; Spanish language skills are preferred, and visa sponsorship is not provided.