Bilingual Personal Banker - Drive Customer Growth

PNC Financial Services Group, Inc.; New Jersey; On-site; USD 45,000 - 76,000; Full time

Job summary

PNC Financial Services Group, Inc. in Whitehouse, New Jersey is seeking a Personal Banker to acquire and deepen the branch customer base, delivering proactive sales and exceptional service. You will educate customers on PNC solutions, collaborate with partners, and help improve their financial wellbeing.

The role emphasizes in-person engagement, lobby interactions, and responsible risk management in daily branch operations, with English and Spanish language considerations.

Qualifications

• No degree required; associates or equivalent typically preferred.
• 3+ years of experience in banking or related field.
• Background checks as required by CFPB regulations.
• Spanish speaking is preferred for this role.

Responsibilities

• Acquire and deepen branch customer base through proactive sales and service.
• Identify opportunities to improve customers' financial wellbeing.
• Drive sales conversations via outbound calls, in-branch service, and lobby engagement.
• Deliver full PNC consultations to identify suitable products and solutions.
• Mitigate risk and ensure adherence to policies in daily operations.
• Collaborate with ecosystem partners to grow wallet share and loyalty.

Skills

Banking

Customer Service

Customer Experience

Proactive Sales

Accountability

Opportunity Identification

Technology Proficiency

Education

No Degree

Job description

PNC Financial Services Group, Inc. in Whitehouse, New Jersey is seeking a Personal Banker to acquire and deepen the branch customer base, delivering proactive sales and exceptional service. You will educate customers on PNC solutions, collaborate with partners, and help improve their financial wellbeing.

The role emphasizes in-person engagement, lobby interactions, and responsible risk management in daily branch operations, with English and Spanish language considerations.