Bilingual Personal Banker

First National Bank Texas; Hobbs (IN); On-site; USD 28,000 - 36,000; Full time

Job summary

First National Bank Texas is seeking a customer service oriented teller in Hobbs, IN area to handle deposits, cash withdrawals, and account inquiries while delivering friendly, accurate service in a busy branch.

You will cross-sell bank services, process wires and money orders, and stand for long periods; evenings, weekends, and holidays may be required. This role supports a bilingual Spanish/English customer base and requires standing throughout shifts.

Qualifications

• Must be at least 18 years old.
• High school diploma or equivalent.
• Ability to communicate clearly in Spanish and English.
• Six months of retail or customer service experience preferred.
• Flexible schedule including evenings, weekends, and holidays.
• Must successfully pass background investigation according to company policy.

Responsibilities

• Provide exceptional customer service and handle cash transactions in a high-volume environment.
• Evaluate customer relationships to offer bank products and services.
• Follow policies and supervisor directions.
• Achieve monthly new account production targets.
• Cross-sell bank services to a diverse customer base, including Spanish speakers.
• Process deposits, withdrawals, wires, money orders, and CDs.
• Maintain accurate records and balance daily transactions.
• Stand or walk for extended periods and lift up to 50 lbs.

Skills

Cash handling

Customer service

Bilingual Spanish/English

Sales and cross-selling

Compliance and accuracy

Education

High school diploma or equivalent

Tools

POS system

Bank software

Job description

Responsibilities

• * Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
• * Evaluate customer relationships, new and existing account holders, to offer bank products and services
• * Follow established policies in accordance with the bank and the supervisor s direction
• * Accountable for the personal achievement of monthly new account production as assigned by upper management
• * Participate in an active sales environment that may require in-store aisle prospecting
• * Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
• * Receive cash and checks for deposit, verify amounts, and look for check endorsements
• * Examine cash carefully to guard against acceptance of counterfeit checks and identification
• * Enter transactions into computer and issue customer receipts
• * Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
• * Process western union wires and cash advances
• * Cross-sell bank services and products
• * Provide bank services to a diverse customer base, including a large Spanish speaking population
• * Perform other tasks requested by supervisors as they relate to the bank and its functions
• * Regular and predictable attendance and punctuality

Approval Limits

• * Approval limits will be based upon established authority levels

Environmental and Physical Requirements

• * Required to stand or walk for extended periods of time dependent upon branch location
• * Ability to work in a high volume, stressful and noisy environment
• * Schedules are prepared based on business need and subject to change at any time
• * Operate a computer and other office machinery
• * Ability to lift up to 50 lbs.

FNBT is an equal opportunity employer.

Qualifications

• * At least 18 years of age
• * High school diploma, high school equivalency or currently attending high school
• * Ability to communicate clearly and professionally in both Spanish and English
• * Six months of work experience in a retail or customer service environment preferred
• * Must be able to work a flexible schedule including evenings, weekends, and holidays
• * Must successfully pass background investigation according to company policy