Bilingual People Operations Associate

Valet Living; USA; Remote; USD 26.000 - 29.000; Vollzeit

Benefits dieser Stelle

Health Benefits

401k with company match

Paid Time Off (PTO)

Zusammenfassung

Valet Living is seeking a Bilingual People Operations Associate (HR Operations) to guide onboarding and answer policy questions for a high-volume workforce. This remote role requires fluent Spanish and English, strong communication, and meticulous attention to detail to support a fast-growing organization.

You will process I-9 verifications, review background checks, manage associate data in Workday, and assist with wage audits and file maintenance.

Qualifikationen

• High school diploma or GED required; bachelor's degree in HR or Business preferred.
• 0–2 years of HR or People Operations experience.
• Bilingual in Spanish and English with strong written and spoken communication.
• Proficient in Word, Outlook, Excel, PowerPoint; Workday experience is a plus.

Aufgaben

• Own the new hire experience by guiding onboarding in a high-volume environment and answering questions about processes.
• Serve as the primary resource for associates on policies, procedures, and systems via the case management system.
• Perform I-9 verification, background checks review, and maintain accurate associate data for regulatory compliance.
• Handle employment verifications, wage audits, and personnel file management; assist with data analysis in Excel.

Kenntnisse

Bilingual Spanish/English

Communication

Ausbildung

High school diploma/GED

Bachelor's degree in HR or Business preferred

Tools

Workday

MS Word

Outlook

Excel

PowerPoint

Jobbeschreibung

Support Our People. Elevate the Experience. Grow Your Career. Valet Living is seeking a Bilingual People Operations Associate (HR Operations) to help deliver a seamless and supportive experience for new hires and current associates. In this role, you'll guide associates through onboarding, answer questions about policies and procedures, and ensure compliance—all while contributing to a positive and engaging work environment. Your attention to detail, strong communication skills, and passion for service will be key to supporting our fast-growing organization.

Compensation & Work Environment Details

Pay Range: $19.00 - $21.00 per hour

Schedule: Sunday - Thursday | 2:00 PM - 11:00 PM

Work Environment: 100% Remote with preference for CST or EST time zones

What You’ll Do

New Hire Experience

Facilitate a welcoming and efficient onboarding process for new hires in a high-volume environment. Guide new hires through every onboarding step, ensuring tasks are completed and questions are answered. Provide personalized support to help new hires navigate systems and understand their next steps.

Associate Support

Act as a primary resource for associates needing assistance with company policies, procedures, and systems. Manage inquiries through the company’s case management system, delivering timely and accurate responses. Answer incoming associate calls and voicemails with professionalism and empathy.

Documentation & Compliance

Complete I-9 verification and review background checks per company guidelines. Maintain up-to-date associate information and ensure compliance with federal, state, and local regulations.

Administrative Support

Handle employment verifications, wage audits, and personnel file management. Input data into Workday and assist with report generation and data analysis using Microsoft Excel. Maintain confidentiality and discretion when managing sensitive associate information.

Continuous Improvement

Document and maintain process procedures, creating self-service resources for associates. Recommend process improvements to increase efficiency and enhance the associate experience. Participate in Workday testing, system updates, and ongoing training.

What We’re Looking For

• Bilingual Proficiency: Fluent in both Spanish and English (speaking, reading, writing).
• Education: High school diploma/GED required; bachelor's degree in HR or Business preferred.
• Experience: 0-2 years of related HR or People Operations experience.
• Tech-Savvy: Proficient in MS Word, Outlook, Excel, PowerPoint; Workday experience preferred.
• Organized & Detail-Oriented: Able to multitask and prioritize in a fast-paced environment while ensuring accuracy.
• Communication: Strong written and verbal communication skills with a positive, team-focused attitude.
• Problem-Solver: Takes ownership, uses critical thinking, and seeks solutions that support a positive associate experience.
• Discretion: Comfortable handling sensitive information with compassion and integrity.

Why You’ll Love Working with Us

At Valet Living, we don't just provide essential services-we build careers, create opportunities, and cultivate a culture of excellence. As part of our team, you'll experience a workplace where leadership is about service, growth is the norm, and every detail matters.

Comprehensive Benefits

• Health Benefits: Medical, dental, and vision coverage for you & your family, plus HSA with employer contributions and Flexible Spending Accounts
• Financial Security: 401k with company match, life and disability insurance, AD&D, and business travel coverage
• Paid Time Off: Up to 15 PTO days annually + 10 paid holidays, 1 floating holiday, and 1 volunteer day
• Professional Development: Tuition reimbursement up to $5,250 per year and access to our online education center
• Additional Perks: Referral bonuses, pet insurance, associate assistance programs, discount programs, rewards, recognition, and free access to Torch Fitness virtual programs

The final compensation offered will be determined based on various factors, including the candidate's location, level of experience, and skill set. As such, it may fall outside the range listed above.

Valet Living is an Equal Opportunity Employer that values the strength diversity brings to the workplace.

We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.

As the leading amenity-services provider in the multifamily industry, Valet Living offers unique career advantages, like our philosophy of "better tomorrow," which means we invest in our associates with onboarding and training programs.

And our Service Valet role includes the chance to earn, remain active, think, and enjoy me-time.

Clearly, the difference is in our details.

Join a growing industry leader where we care about the details that make a difference in your career: Valet Living.

For nearly 30 years, we've provided the most-used amenity services in the multifamily industry.

We deliver increased asset value, reduced workload for onsite staff and improve the resident experience.

With industry-leading tech and 8,000+ trusted associates, Valet Living serves 2 million+ homes nationwide.

Valet Living is a portfolio company of the private equity group GI Partners.

http://valetliving.com

Valet Living Associates: Privacy Notice, Effective Date: January 1, 2020

https://www.valetliving.com/applicant-privacy-notice/