Bilingual Pediatric Urgent Care Receptionist (Evenings)

CareAbout; Town of Riverhead (NY); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Health benefits

401(k) with employer match

Paid Time Off

Medical, Dental & Vision benefits

Job summary

Allied Physicians Group's APG Urgent Care – Riverhead, NY is seeking a Medical Receptionist to be the welcoming first contact for pediatric patients and families, handling check-in, scheduling, and insurance verification.

This role offers evening and weekend shifts, competitive compensation starting at $22 per hour, and benefits including 401(k) with employer match, health/dental/vision, PTO, and a collaborative team.

Qualifications

• Minimum 2 years of medical receptionist experience preferred.
• Pediatric or urgent care experience required.
• Bilingual English/Spanish required.
• Experience verifying insurance and collecting patient payments.
• Strong customer service and communication skills.
• Ability to multitask in a fast-paced healthcare environment.
• Experience with EMR systems (athenaOne experience a plus).
• Excellent organizational skills and attention to detail.
• Professional, compassionate, and team-oriented mindset.

Responsibilities

• Welcome and check in pediatric patients and their families.
• Verify insurance eligibility and collect required documentation.
• Schedule appointments and manage patient registrations.
• Collect co-pays and process payments accurately.
• Answer incoming phone calls and assist with patient inquiries.
• Coordinate patient flow between the front desk and clinical team.
• Maintain accurate patient demographics and electronic medical records.
• Obtain required authorizations and complete registration paperwork.
• Deliver exceptional customer service while creating a positive experience for every family.

Skills

Bilingual English/Spanish

Customer service

Communication

Tools

athenaOne

Job description

Allied Physicians Group's APG Urgent Care – Riverhead, NY is seeking a Medical Receptionist to be the welcoming first contact for pediatric patients and families, handling check-in, scheduling, and insurance verification.

This role offers evening and weekend shifts, competitive compensation starting at $22 per hour, and benefits including 401(k) with employer match, health/dental/vision, PTO, and a collaborative team.