Bilingual Payment Experience Specialist

Ultimate Staffing; American Fork (UT); On-site; USD 24,796 - 27,552; Full time

Job summary

Ultimate Staffing Services is seeking a dedicated Payment Support Specialist to join their client's team in American Fork, Utah. This position is ideal for those who excel in customer support, handling inquiries, and managing payment processes efficiently.

The role requires strong organizational skills and provides a pay range of $18 to $20 per hour. Join a dynamic environment focused on ensuring exceptional customer experiences.

Qualifications

• One year of experience providing customer support via phone and email.
• Strong customer service skills with the ability to work independently or with minimal supervision.
• Ability to work with others in researching and resolving issues.

Responsibilities

• Respond to customer queries via phone or email.
• Work with customers using credit cards or bank checks.
• Use ticketing system to create and track client issues.

Skills

Customer Service

Bilingual (Spanish)

Organization

Call-center Experience

Job description

Ultimate Staffing Services is seeking a dedicated Payment Support Specialist to join their client's team in American Fork, Utah. This position is ideal for those who excel in customer support, handling inquiries, and managing payment processes efficiently.

The role requires strong organizational skills and provides a pay range of $18 to $20 per hour. Join a dynamic environment focused on ensuring exceptional customer experiences.