Bilingual Patient Support Specialist - Clinical Services

CHA; Kannapolis (NC); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Health insurance

401(k) with match

Paid vacation

Paid sick leave

13 paid holidays

Job summary

CHA is seeking a Bilingual Patient Support Specialist - Clinical Services in Kannapolis, NC. The role focuses on patient intake, records processing, scheduling, and data entry for the Clinical Services Division.

Requirements include a high school diploma and fluency in English and Spanish. Proficiency in Microsoft Word, SharePoint, Excel, and Publisher is preferred; healthcare experience is a bonus.

Qualifications

• High school diploma or equivalent required.
• Fluent in written and spoken English and Spanish.
• Healthcare or office administration experience preferred.

Responsibilities

• Registers patients by checking them in and out professionally.
• Verifies patient insurance coverage and eligibility.
• Collects co-payments per office policy.
• Schedules and confirms patient appointments.
• Scans documents into electronic folders.

Skills

Bilingual English/Spanish

Data entry

Customer service

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Word

SharePoint

Excel

Publisher

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Bilingual Patient Support Specialist - Clinical Services

Medical Records Full Time 40 Hours Kannapolis Location Kannapolis, NC, US

2 days ago Requisition ID: 1269

Salary Range: $17.00 To $19.00 Hourly

Benefits: The benefits package includes excellent employer paid health insurance with low out of pocket cost, retirement pension (NC Local Government Retirement System), 401(k) with match, dental, vision, life, disability, paid vacation, paid sick, 13 paid holidays, floating holiday, new hires start out with two vacation and sick days and begin accruing immediately, paid parental leave, paid volunteer hours, employee assistance program, tuition reimbursement, longevity pay, wellness allowance and more. (Benefits differ for part time employees). Prior local and state government years of service count toward calculating vacation accrual rate!

Hours: 8:00 - 5:00 Monday - Friday, 40 hours per week

The BilingualPatient Support Specialist will be responsible for preparing, maintaining, and processing records, logs, and files; scheduling appointments; and performing data entry for the Clinical Services Division. Performs complex clerical duties under regular supervision.

Primary Responsibilities:

• Registers patients by checking them in and out in a timely and professional manner
• Verifies patient insurance coverage and eligibility
• Collects co-payments in accordance with office policies
• Schedules and confirms patient appointments
• Scans documents into electronic folders

Education/Experience:

• High school diploma or equivalent
• Fluent in both written and oral English and Spanish
• Computer proficiency in Microsoft applications such as Word, SharePoint, Excel, and Publisher
• Healthcare experience preferred

Knowledge, Skills & Abilities:

• Thorough knowledge of standard office practices, procedures, equipment and administrative support techniques
• Knowledge of business English, spelling and basic arithmetic
• Ability to apply policies and procedures accurately
• Must be able to perform arithmetic calculations and prepare forms as well as statistical tables
• Accurate typing and data entry skills with attention to detail
• Ability to establish and maintain effective working relationships with clients, staff, and the general public
• Ability to work independently and manage multiple priorities

Our Mission

To improve individual and community health through services, education, and collaborative action.

Our Vision

We envision a thriving community where people make healthy choices in healthy environments.

CHA does not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, vendors, and clients.