Bilingual Patient Registration & Support Specialist

HOPE Clinic; Houston, Northern (TX, KY); Hybrid; USD 17,000 - 24,000; Full time

Job summary

HOPE Clinic in Houston is seeking a Patient Support Specialist to facilitate patient flow, register new patients, and update demographics by collecting detailed personal and financial information. You will support the medical records team and ensure accuracy and privacy in all patient data in line with HOPE Clinic guidelines.

Responsibilities include greeting patients, checking in/out, verifying insurance, assisting with scheduling, and handling inquiries with a focus on friendly, compliant

Qualifications

• Minimum of a high school diploma or GED; associates degree preferred.
• 1 year in health education, patient navigation, or healthcare support preferred.

Responsibilities

• Greet and assist with patient registration and eligibility verification.
• Check in/out patients using electronic records and scan documents.
• Verify insurance eligibility for billing purposes.
• Assist with scheduling and respond to patient inquiries.
• Maintain patient demographics and records per HIPAA guidelines.

Skills

Customer service

Healthcare knowledge

HIPAA privacy

Multitasking

Microsoft Office

Verbal communication

Internet proficiency

Education

High School diploma or GED

Associate degree preferred

Tools

Microsoft Office

Job description

HOPE Clinic in Houston is seeking a Patient Support Specialist to facilitate patient flow, register new patients, and update demographics by collecting detailed personal and financial information. You will support the medical records team and ensure accuracy and privacy in all patient data in line with HOPE Clinic guidelines.

Responsibilities include greeting patients, checking in/out, verifying insurance, assisting with scheduling, and handling inquiries with a focus on friendly, compliant