Bilingual Patient Access & Registration Specialist

Hopechc; Houston (TX); On-site; USD 19,975 - 20,664; Full time

Job summary

Hopechc is seeking a Patient Support Specialist to facilitate patient flow, assist with registrations at HOPE Clinic, and support the medical records department. Candidates should have at least one year of experience in customer service or healthcare and be fluent in English, with bilingual skills preferred. Responsibilities include checking in patients, ensuring HIPAA compliance, and assisting with patient inquiries. Full-Time position in Houston, Texas, with an hourly wage of $14.50-$15.00.

Qualifications

• Minimum of one year in health education or patient assistance.
• Knowledgeable of HIPAA standards for privacy.
• Must be able to handle multiple tasks and diverse customers.

Responsibilities

• Facilitate patient flow and register new patients.
• Assist with insurance eligibility checks.
• Support Patient Services team with various duties.

Skills

Customer service skills

Attention to detail

Strong written and oral communication skills

Bilingual (English and Spanish or other languages)

Education

High School diploma or GED

Associate degree

Tools

Microsoft Office

Job description

Hopechc is seeking a Patient Support Specialist to facilitate patient flow, assist with registrations at HOPE Clinic, and support the medical records department. Candidates should have at least one year of experience in customer service or healthcare and be fluent in English, with bilingual skills preferred. Responsibilities include checking in patients, ensuring HIPAA compliance, and assisting with patient inquiries. Full-Time position in Houston, Texas, with an hourly wage of $14.50-$15.00.