Bilingual Patient Receptionist | Front Desk at Clinic

Santa Rosa Community Health; Santa Rosa (CA); On-site; USD 28,929 - 34,095; Full time

Job summary

Santa Rosa Community Health is seeking a Medical Receptionist at the Elsie Allen Campus in Santa Rosa, CA. This full-time position involves providing exceptional customer service to patients, managing phone inquiries, and supporting daily clinic operations effectively.

The role requires proficiency in handling patient interactions with sensitivity and professionalism, ensuring a welcoming environment. Applicants should have a high school diploma and strong communication skills, with bilingual abilities being preferred.

Qualifications

• Experience with heavy phone volume and scheduling.
• Previous customer service experience preferred.
• Demonstrated computer/keyboard proficiency.

Responsibilities

• Checks in patients and runs insurance eligibility.
• Answers incoming phone calls and directs as appropriate.
• Provides excellent customer service and support.

Skills

Bilingual Spanish and English

Customer service skills

Strong problem solving skills

Multi-tasking skills

Organizational skills

Education

High school diploma

Post-secondary education

Tools

Electronic medical records

Microsoft Office

Job description

Santa Rosa Community Health is seeking a Medical Receptionist at the Elsie Allen Campus in Santa Rosa, CA. This full-time position involves providing exceptional customer service to patients, managing phone inquiries, and supporting daily clinic operations effectively.

The role requires proficiency in handling patient interactions with sensitivity and professionalism, ensuring a welcoming environment. Applicants should have a high school diploma and strong communication skills, with bilingual abilities being preferred.