Bilingual Patient Coordinator

Amazing-Home-Care; New York (NY); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

PTO including holidays

Fully stocked kitchen

Team outings

Performance incentives

Job summary

Amazing Home Care in New York, NY, is seeking a motivated Bilingual Patient Coordinator with experience for our Licensed Home Care Agency. The role requires strong coordination skills and bilingual English/Spanish abilities to support patients and staff.

You will handle inbound and outbound calls, maintain patient and aide files, and ensure compliance with DOH regulations and internal policies. We offer competitive pay, PTO, fully stocked kitchen, team outings, and performance incentives.

Qualifications

• Must be bilingual in English and Spanish.
• Experience coordinating in a healthcare/home care setting.
• Ability to handle inbound and outbound calls professionally.

Responsibilities

• Resolution of inbound calls from Patients, Aides, and Contracts
• Outbound follow up calls to Patients, Aides, and Contracts
• Document, maintain, and manage patient/aide files
• Ensure compliance with DOH regulations and internal policies and procedures

Skills

Bilingual English/Spanish

Coordination experience

Communication skills

Job description

Amazing Home Care is actively seeking a motivated Bilingual Patient Coordinator with experience for our Licensed Home Care Agency.

Must be bilingual in (English/Spanish) and have Coordination experience

The position includes the following tasks:

• Resolution of inbound calls from Patients, Aides, and Contracts
• Outbound follow up calls to Patients, Aides, and Contracts
• Document, maintain, and manage patient/aide files
• Ensure compliance with DOH regulations and internal policies and procedures

Benefits:

• Competitive pay commensurate with experience
• PTO (including holiday, vacation, sick and personal time off)
• Fully Stocked Kitchen ( Coffee and Drinks)
• Team Outings
• Performance Incentives

Company Description: Founded in 2008, Amazing Home Care provides home health services to those in need throughout the New York City metropolitan area. We are dedicated in providing reliable, ethical, and compassionate services to our clients regardless of race, creed, disability, or national origin.

Amazing Home Care isleading the charge in redefining an age-old industry and together, we work hard to help our patients achieve their goals. You’ll be part of a fantastic team, working with a collaborative group of professionals in a fun, relaxed environment.