Bilingual Patient Care Receptionist

Pediatric Dental Associates, Inc.; Fayetteville (AR); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Health Insurance

Life Insurance

Supplemental Insurance

Paid Time Off

401(k) Plan

Free Orthodontic Care

Community Involvement

Positive Work Environment

Job summary

Pediatric Dental Associates, Inc. in Fayetteville, AR is seeking a friendly Phone Receptionist to join our team. You will be the first point of contact for patients, handling calls with warmth and professionalism.

You will schedule and confirm appointments, answer questions, pass messages to the team, and help keep the calendar organized while maintaining patient confidentiality. Bilingual skills are a plus.

Qualifications

• Excellent communication and customer service skills.
• Friendly, professional, and positive attitude.
• Strong organizational skills and attention to detail.
• Ability to multitask and work well in a fast-paced environment.
• Reliable, punctual, and a team player.
• Previous receptionist or dental office experience is a plus, but not required.
• Bilingual skills are a plus!

Responsibilities

• Answer incoming phone calls in a friendly and professional manner.
• Schedule, confirm, and reschedule patient appointments.
• Assist patients with questions and direct calls to the appropriate team members.
• Take accurate messages and communicate important information to the team.
• Help maintain an organized appointment schedule.
• Provide excellent customer service and create a positive experience for our patients.
• Maintain patient confidentiality and follow office procedures.

Skills

Communication

Customer Service

Organizational Skills

Multitasking

Team Player

Job description

Pediatric Dental Associates, Inc. in Fayetteville, AR is seeking a friendly Phone Receptionist to join our team. You will be the first point of contact for patients, handling calls with warmth and professionalism.

You will schedule and confirm appointments, answer questions, pass messages to the team, and help keep the calendar organized while maintaining patient confidentiality. Bilingual skills are a plus.