Bilingual Patient Care Coordinator — Scheduling & Insurance

Advantage Dental+; Eugene (OR); On-site; USD 42,000 - 52,000; Full time

Job summary

Advantage Dental+ in Eugene, Oregon is seeking a Patient Coordinator who shares our passion for patient care and education, and who will contribute to a welcoming, efficient practice.

You will greet patients and families, collect information, verify insurance eligibility, schedule appointments, confirm visits, answer questions about insurance and financial arrangements, and handle payments and administrative tasks with accuracy and timeliness.

Qualifications

• High school diploma required; degree or additional education in a business or healthcare discipline preferred.
• Minimum of two (2) years' experience in a dental, medical, healthcare, or customer service environment.
• Knowledge of dental insurance and explanation of benefits preferred.
• Excellent communication skills with both the team and patients.
• Proficient with Microsoft Office products; experience with dental software preferred.
• Current CPR certification or ability to obtain within 30 days.

Responsibilities

• Greet patients and their families making them feel welcome in the practice
• Gather patient information, create their files, and verify insurance eligibility
• Maintain a productive schedule for the day and schedule future appointments
• Confirm patient appointments and update the schedule as needed
• Answer patient questions about insurance and financial arrangements
• Collect and post payments from patients and insurance companies
• Complete all administrative tasks accurately and timely

Skills

Excellent communication

Customer service

Microsoft Office

Dental insurance knowledge

Education

High school diploma

Business/healthcare education preferred

Tools

Dental software

Job description

Advantage Dental+ in Eugene, Oregon is seeking a Patient Coordinator who shares our passion for patient care and education, and who will contribute to a welcoming, efficient practice.

You will greet patients and families, collect information, verify insurance eligibility, schedule appointments, confirm visits, answer questions about insurance and financial arrangements, and handle payments and administrative tasks with accuracy and timeliness.