Bilingual Patient Advocate / Receptionist / Outreach Assistant

ADP; Upland (Delaware County); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Aflac

401k retirement plan with employer

Employer match

Job summary

Delaware County Women's Center in Upland, PA seeks a Patient Advocate / Receptionist / Outreach Assistant to join our team for Tue/Thu/Saturday hours, including every Saturday. The role supports patients with education, referrals, intake, and payments, working with the Outreach and Engagement Department on funding and access to abortion services.

The position requires a HS diploma or GED, strong computer skills (EHR a plus), bilingual candidates preferred (Spanish highly sought), and the ability

Qualifications

• HS Diploma or GED required for basic lab responsibilities
• Strong computer skills; EHR experience a plus
• Bilingual candidates preferred, Spanish-speaking highly sought

Responsibilities

• Respond to patient needs with fact-based education, supportive counseling and referrals
• Advocate for patients and families, provide referrals when needed
• Perform basic lab tests for iron level and Rh
• Front desk tasks: patient check-in, chart preparation and payment collections
• Manage insurance issues and seek funding with outside organizations
• Reconcile deposits and complete tracking paperwork
• Assist in intern training

Skills

Bilingual (Spanish)

Computer skills

Multitasking

Time management

Reproductive health knowledge

Education

HS Diploma or GED

Tools

Electronic Health Records

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Delaware County Women's Center, Upland, PA, US

Salary Range: $16.00 To $18.00 Hourly

Patient Advocate / Receptionist / Outreach Assistant - Includes every Saturday

Gain valuable experience thru meaningful interactions with patients in the inspiring field of abortion care

Motivated Patient Advocate / Receptionist sought for Tues/Thus/Saturday hours at Delaware County Women’s Center (DCWC). This position will work in conjunction with the Outreach and Engagement Department to fill full-time hours. Conveniently located on the grounds of Crozer-Chester Medical Center, DCWC is a state-licensed facility providing abortion care in which team members are committed to advocating and caring for patients seeking legal, safe, compassionate abortion services.

Patient Advocate and Lab Responsibilities include:

• Responding to patient needs by offering fact-based education, supportive counseling and community resources
• Serving as an advocate to patients, their partners and families, providing referrals when necessary
• Running basic lab tests for iron level and Rh - no special experience needed - only requires HS Diploma / GED

Front Desk Receptionist and Financial Intake Responsibilities include:

• Performing patient check-in, chart preparation
• Meeting with patients to collect payments, dealing with all insurance and payment issues and working with outside organizations to secure funding for patients
• Reconciling deposits and completing all required tracking paperwork
• Participation in training of interns

Our team welcomes committed individuals with a strong work ethic, who want to make a difference in the community, work with a diverse patient population and can juggle multiple tasks. Strong attention to detail and familiarity with cash handling procedures highly desirable.

• High School Diploma or GED required for basic lab responsibilities
• Strong computer skills (Electronic Health Record experience a plus!)
• Ability to multitask, strong attention to detail and excellent time management skills
• General knowledge of reproductive systems
• Bilingual candidates preferred, Spanish-speaking highly sought. Staff members who speak more than one language interpret for non-English speaking patients and their loved ones throughout their experience.

Pay range: $16 - $18 per hour

Benefits: Medical, Dental, Vision, Aflac, 401k retirement plan with employer match

DCWC is an active member of the Abortion Care Network and accredited by the National Abortion Federation.