Bilingual Patient Access Associate (Arabic or Rohingya)

WNY District; Buffalo (NY); On-site; USD 23,000 - 25,000; Full time

Job summary

Jericho Road Community Health Center is actively seeking a Patient Access Representative who speaks either Arabic or Rohingya. This full-time role, based in Buffalo, NY, involves patient registration, insurance verification, appointment scheduling, and coordinating interpreter services to support patient care.

You will greet patients and families, maintain accurate records in the EMR, handle payments, and uphold HIPAA confidentiality while delivering excellent customer service within a diverse,

Qualifications

• High School diploma or GED required.
• At least one year of office experience.
• Experience in a primary care setting preferred.
• Experience with Microsoft Office tools (Word/Excel).

Responsibilities

• Greet and assist patients, families, and visitors in a professional, courteous manner.
• Complete patient registration, demographic updates, insurance verification, and payment collection.
• Schedule, reschedule, and confirm appointments.
• Assign patients to provider panels per organizational guidelines.
• Coordinate interpreter services as needed to support patient care.

Skills

Bilingual: Arabic or Rohingya

Microsoft Office

Education

High School diploma or GED

Tools

Electronic Medical Records (EMR)

EMR/EHR

Job description

Jericho Road Community Health Center is actively seeking a Patient Access Representative who speaks either Arabic or Rohingya. This full-time role, based in Buffalo, NY, involves patient registration, insurance verification, appointment scheduling, and coordinating interpreter services to support patient care.

You will greet patients and families, maintain accurate records in the EMR, handle payments, and uphold HIPAA confidentiality while delivering excellent customer service within a diverse,