Bilingual Parts & Customer Service Pro

O'Reilly Auto Parts; Bacliff (TX); On-site; USD 30,000 - 46,000; Full time

Benefits offered by this job

Competitive wages

401k with employer contributions start

Medical, dental, and vision insurance

Tuition educational assistance

Employee wellness programs

Career growth opportunities

Job summary

O'Reilly Auto Parts in Texas is seeking a Parts Specialist to deliver high-level service to retail and installer customers, and to support store management with daily tasks.

Bilingual candidates are encouraged to apply. You will greet customers, assist with merchandise, process transactions, manage returns, perform stock updates, and provide in-store services. This role requires teamwork, accuracy, and a commitment to company programs.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet customers and assist with merchandise selection.
• Support store management and installer service specialists as needed.
• Process cash, checks, cards, and returns accurately per policy.
• Complete required training relevant to the position.
• Handle phone inquiries and quote prices following company policy.
• Assist with stock, planograms, and image maker updates.
• Perform in-store services and basic vehicle-related tasks where allowed.
• Occasionally drive a delivery vehicle when needed.
• All other duties as assigned.

Skills

Alphanumeric matching

Customer service

Multitasking

Education

ASE certification

Job description

O'Reilly Auto Parts in Texas is seeking a Parts Specialist to deliver high-level service to retail and installer customers, and to support store management with daily tasks.

Bilingual candidates are encouraged to apply. You will greet customers, assist with merchandise, process transactions, manage returns, perform stock updates, and provide in-store services. This role requires teamwork, accuracy, and a commitment to company programs.