Bilingual Parts Specialist - Customer Care & Service
O'Reilly Auto Parts
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Benefits offered by this job
Job summary
O'Reilly Auto Parts in Chester, Virginia is seeking a Parts Specialist who will provide exceptional service to both retail and installer customers. Responsibilities include greeting customers, assisting with merchandise selection, maintaining accurate transactions, and resolving customer inquiries.
The ideal candidate will be adept at multitasking and offering professional customer support while also handling operational tasks. O'Reilly offers competitive wages, benefits, and opportunities for career growth.
Qualifications
- Ability to quickly match alphanumeric sequences.
- Ability to provide outstanding, friendly and professional customer service.
- Must be able to multitask, handling customers on the phone and in the store at the same time.
Responsibilities
- Provide high-level service to retail and installer customers.
- Assist managers and customer service specialists.
- Maintain and secure cash drawer and process transactions.
- Process exchanges and customer complaints.
- Prepare merchandise returns and assist with inventory.
- Operate store equipment after training.
Skills
Education
Job description
O'Reilly Auto Parts in Chester, Virginia is seeking a Parts Specialist who will provide exceptional service to both retail and installer customers. Responsibilities include greeting customers, assisting with merchandise selection, maintaining accurate transactions, and resolving customer inquiries.
The ideal candidate will be adept at multitasking and offering professional customer support while also handling operational tasks. O'Reilly offers competitive wages, benefits, and opportunities for career growth.
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