Bilingual Parts Specialist | Auto Parts & Service

O'Reilly Auto Parts; Long Beach (CA); On-site; USD 25,000 - 33,000; Full time

Job summary

O’Reilly Auto Parts in Long Beach, CA is hiring a Parts Specialist to deliver high level service to retail and installer customers. You will assist store management, greet customers, look up parts, quote prices, and promote related items.

This role requires strong customer service, ability to multitask, and familiarity with automotive parts. Bilingual candidates are encouraged to apply; the compensation includes hourly pay and potential premiums.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet customers and assist with merchandise selection.
• Assist managers and installer service specialists as needed.
• Answer calls, lookup parts, quote prices, and promote related items.
• Process transactions and manage cash drawer securely.
• Handle exchanges/returns per policy and resolve complaints.
• Maintain shelves, planograms, and stock tasks.
• Provide in-store services per training and local laws.
• Occasionally drive a delivery vehicle when needed.

Skills

Alphanumeric matching

Customer service

Multitasking

Job description

O’Reilly Auto Parts in Long Beach, CA is hiring a Parts Specialist to deliver high level service to retail and installer customers. You will assist store management, greet customers, look up parts, quote prices, and promote related items.

This role requires strong customer service, ability to multitask, and familiarity with automotive parts. Bilingual candidates are encouraged to apply; the compensation includes hourly pay and potential premiums.