Bilingual Parts Delivery & Customer Service Pro

O'Reilly Auto Parts; Standish (MI); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Competitive wages

401k from day one

Medical, Dental, Vision insurance

Wellbeing programs

Tuition assistance

Career growth

Job summary

O’Reilly Auto Parts is seeking a Delivery Specialist to operate store vehicles and deliver parts to professional customers. The role includes handling COD deliveries, collecting money, and returning items.

Bilingual candidates are encouraged to apply and the job involves inventory, merchandising, and customer service tasks as needed. Responsibilities include using handheld devices for deliveries, signing, mileage updates, satisfying daily vehicle inspections, and keeping equipment secure.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Strong interpersonal communication skills.
• Ability to adapt quickly and effectively to changing delivery situations.
• Driving record must meet the standard set in the company's 14/18-point record system.
• Must possess a legally required state driver's license and meet company mandated driving eligibility requirements.

Responsibilities

• Operate company vehicles to deliver parts and products to customers in a safe and efficient manner.
• Use delivery fleet management hand-held devices to process deliveries, capture customer signatures, update vehicle mileage, complete daily vehicle inspections.
• Keep vehicles clean, maintained, and execute daily inspections prior to operation.
• Secure vehicles, keys, fuel cards, devices, and monies collected at all times.
• Pick up customer returns and fill out driver return slips.
• Communicate problems or special needs from customers to store management.
• Report vehicle maintenance needs, accidents, or damage to store manager immediately.
• Ensure fuel tank is filled and vehicle is locked at end of day.
• Clock in/out per company policy and perform other duties as assigned.

Skills

Interpersonal skills

Adaptability

Valid driver's license

Bilingual (Spanish)

Job description

O’Reilly Auto Parts is seeking a Delivery Specialist to operate store vehicles and deliver parts to professional customers. The role includes handling COD deliveries, collecting money, and returning items.

Bilingual candidates are encouraged to apply and the job involves inventory, merchandising, and customer service tasks as needed. Responsibilities include using handheld devices for deliveries, signing, mileage updates, satisfying daily vehicle inspections, and keeping equipment secure.