Bilingual Parts & Customer Service Specialist

O'Reilly Auto Parts

Gainesville (TX)

On-site

USD 32,000 - 48,000

Full time

14 days+
Application generator

A complete application in a minute — tailored resume and cover letter, ready to send.

Get past ATS filters

Benefits offered by this job

Competitive wages
401k with employer contributions
Medical Insurance
Dental Insurance
Vision Insurance
Tuition assistance
Career growth opportunities

Job summary

O'Reilly Auto Parts in Gainesville, TX is seeking a Parts Specialist to deliver high-level service to retail customers and support store management in daily tasks. This role emphasizes friendly customer interactions and accurate parts lookup.

Responsibilities include greeting customers, assisting with merchandise, handling cash, processing returns, and supporting store operations such as stocking and planogram updates where permitted.

Qualifications

  • Ability to quickly match alphanumeric sequences.
  • Ability to provide outstanding, friendly and professional customer service.
  • Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

  • Greet retail/walk-in customers and assist in merchandise selection.
  • Support store management and installer service specialists as needed.
  • Answer store calls according to policy, look up parts, quote prices, and promote low-price guarantees.
  • Process exchanges and returns per policy and resolve customer complaints.
  • Assist with daily image maker, planogram updates, stocking, and shelf maintenance.
  • Operate test equipment after training and company requirements are met.

Skills

Alphanumeric matching
Customer service
multitasking

Job description

O'Reilly Auto Parts in Gainesville, TX is seeking a Parts Specialist to deliver high-level service to retail customers and support store management in daily tasks. This role emphasizes friendly customer interactions and accurate parts lookup.

Responsibilities include greeting customers, assisting with merchandise, handling cash, processing returns, and supporting store operations such as stocking and planogram updates where permitted.

Get your free, confidential resume review.

or drag and drop your file here.

Similar jobs

Similar jobs worth comparing

Bilingual Parts Specialist: Customer Service & Auto Parts
Bilingual Parts Specialist: Customer Service & Auto Parts

O'Reilly Auto Parts • Denton (TX)

On-site
USD 32,000 - 42,000
Competitive wages
401(k) with employer contributions
Medical, dental, vision insurance
+2
Bilingual Parts Specialist — Customer-Driven Auto Parts
Bilingual Parts Specialist — Customer-Driven Auto Parts

3M HEALTHCARE • Bellville (TX)

On-site
Confidential
Competitive Wages & Paid Time Off
Stock Purchase Plan & 401k
Medical, Dental, & Vision Insurance
+2
Bilingual Parts Specialist - Customer Service & Sales
Bilingual Parts Specialist - Customer Service & Sales

O'Reilly Auto Parts • Tatum (TX)

On-site
USD 21,000 - 32,000
401k with employer contributions
Medical, dental, and vision insurance
Paid time off
+1
Bilingual Auto Parts Specialist — Customer Service Pro
Bilingual Auto Parts Specialist — Customer Service Pro

O'Reilly Auto Parts • Euless (TX)

On-site
USD 32,000 - 46,000
Competitive wages
Paid Time Off
Stock Purchase Plan
+5
Bilingual Automotive Parts Specialist
Bilingual Automotive Parts Specialist

O'Reilly Auto Parts • Malakoff (TX)

On-site
USD 32,000 - 46,000
Competitive wages
401k plan
Health insurance
+2
Bilingual Parts Specialist: Customer-Driven Auto Parts
Bilingual Parts Specialist: Customer-Driven Auto Parts

O'Reilly Auto Enterprises, LLC • San Saba (TX)

On-site
USD 34,000 - 52,000
Competitive wages and PTO
401k with employer contributions
Medical, dental, and vision insurance
Automotive Parts Specialist | Bilingual Customer Service
Automotive Parts Specialist | Bilingual Customer Service

3M HEALTHCARE • Waco (TX)

On-site
USD 32,000 - 46,000
Competitive Wages & Paid Time Off
Stock Purchase Plan & 401k
Medical, Dental, & Vision Insurance
+3
Bilingual Parts Specialist | Customer Service Pro
Bilingual Parts Specialist | Customer Service Pro

O'Reilly Automotive Stores • Highlands (TX)

On-site
USD 21,000 - 30,000
Competitive wages
401k with Employer Contributions Start
Medical, Dental, & Vision Insurance
+2
Bilingual Parts Specialist - Auto Parts & Service Expert
Bilingual Parts Specialist - Auto Parts & Service Expert

3M HEALTHCARE • Spring (TX)

On-site
USD 36,000 - 52,000
Competitive Wages & Paid Time Off
Stock Purchase Plan & 401k
Medical, Dental, & Vision Insurance
+3
Bilingual Parts Specialist - Customer Experience
Bilingual Parts Specialist - Customer Experience

O'Reilly Auto Parts • Big Spring (TX)

On-site
USD 17,000 - 25,000