Bilingual Part-Time Teller: Customer Banking Pro

PNC; Phoenix (AZ); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Spanish Speaking - Preferred

Job summary

PNC is seeking a Part Time Teller to serve at the West Thomas Branch in Phoenix, AZ. The role focuses on delivering a positive customer experience, educating customers on options for transactions, and identifying opportunities to refer products and services during each interaction.

Based in-office at 3348 W Thomas Rd, Phoenix, this position emphasizes financial wellbeing, customer loyalty, and adherence to branch procedures while supporting a diverse, inclusive workplace.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet.
• Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
• Performs lobby engagement activities to connect with customers and position PNC products to meet their needs.
• Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
• Applies product and procedural knowledge to solve customer's problems.
• Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Job description

PNC is seeking a Part Time Teller to serve at the West Thomas Branch in Phoenix, AZ. The role focuses on delivering a positive customer experience, educating customers on options for transactions, and identifying opportunities to refer products and services during each interaction.

Based in-office at 3348 W Thomas Rd, Phoenix, this position emphasizes financial wellbeing, customer loyalty, and adherence to branch procedures while supporting a diverse, inclusive workplace.