Bilingual Part Time Facility Maintenance Night Manager

City Wide Facility Solutions; Lake City (FL); On-site; USD 28,000 - 34,000; Part time

Job summary

City Wide Facility Solutions - Gulf Coast in Pensacola, FL seeks a Part Time Night Manager to oversee client accounts, coordinate service providers, and assist the Account Manager in resolving issues. The role requires working 6:00 pm to 2:00 am, with potential weekends, and independence as well as teamwork in various facilities. The position emphasizes client satisfaction and quality control.

Qualifications

• Background check and drug screen required.
• Bilingual in Spanish is required.
• Must reside in Lake City, FL area.
• Prompt, regular attendance and reliable transportation.
• Experience in facility management or janitorial services is preferred.
• Strong math skills for basic business calculations.

Responsibilities

• Develop and maintain productive relationships with Independent Contractors (IC) and in-house staff.
• Review scope of work and ensure quality per account to retain existing business and gain new business.
• Communicate with Facility Solutions Manager daily for issues needing immediate attention.
• Make recommendations for IC work assignments and ensure service levels.
• Manage inspections, customer complaints, and new client starts.
• Execute City Wide’s policies and procedures and ensure compliance with client guidelines.

Skills

Bilingual (Spanish)

Excellent communication skills

Team player

Detail-oriented

Strong planning and organization

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Description

Pensacola, FL

This is a part time position at $20 to $25 per hour.

Description - Part Time Night Manager

City Wide Facility Solutions - Gulf Coast is seeking a Part Time Night Manager to oversee accounts in thePensacolaarea, coordinate service providers, and work with the Account Manager on resolving customer issues.

As a City Wide Facility Solutions - Gulf Coast Night Manager you will be responsible for the quality control of general business operations, increasing client satisfaction, and working productively with Independent Contractors (IC). The Night Manager must be able to work independently and with others, in any type of facility including but not limited to; education, industrial, manufacturing, office, medical, retail, etc. The Part Time Night Manager must also be able to exercise good judgment in reporting client concerns to management and seeking the involvement of others in order to best meet clients’ needs.

This is a Part Time Night Manager position – required working hours are part time 6:00 pm to 2:00 am with potential weekends. Must be able to work these hours exclusively and have a flexible schedule.

Requirements

Required Qualifications:

• Must pass a background check and drug screen
• Bilingual (Spanish)
• Must reside in the Lake City, FL area
• Prompt, regular attendance
• Must have own transportation
• Facility management/ Janitorial background
• High school diploma required or equivalent experience in commercial janitorial services industry
• Solid understanding of basic business math
• Demonstrated ability to work effectively in a team environment
• Prior experience in management; coaching, motivating, developing, and leading a team in multi-unit or locations.
• Excellent communication skills
• Energetic, hard-working, dependable, and detail-oriented
• Strong Microsoft Office, internet, and email communication
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Ability to write routine reports and correspondence
• Must have an iPhone or iPad
• Strong planning, organization skills, and attention to detail
• Must be innovative and strive for continuous process improvement

Essential Functions:

• Develop and maintain productive, working relationships with Independent Contractors (IC) and In-House labor by communicating client priorities and collaborating on solving problems
• Review scope of work and ensure quality assurance per account to retain existing business and gain new business
• Communicate with Facility Solutions Manager daily for any issues that need immediate attention, including the nightly recap via email or phone message
• Make recommendations for IC work assignments, manage to client standards and company guidelines and discharge if not meeting service level agreement
• Manage inspections, customer complaints, customer requests, new client starts, or VIP treatment needing attention
• Execute City Wide’s New-Start Policy, Customer Compliant Policy, Four Star Policy, and other operational policies and procedures
• Ensure compliance with client policies & procedures, approved cleaning tools and equipment and their proper use
• Other duties as necessary

Physical Demands:

• The physical demands are representative of the requirements that must be met by an employee to successfully perform the essential functions of this job. Constant sitting, bending, standing, and walking. Ability to lift 50 pounds.

Environment:

• While performing the duties of this job, the employee is occasionally exposed to fumes or airborne particles and extreme heat. Safety requirements for this position include safety glasses, hearing protection and steel-toed work boots.