Bilingual Paint Store Associate

Sherwin-Williams; Richmond (KY); On-site; USD 17,000 - 21,000; Full time

Job summary

Sherwin-Williams is hiring a Store Associate in Kentucky to assist customers, answer questions, and recommend products that meet client needs. You will help with sales, stocking, and displays while maintaining a high standard of customer service and store appearance.

The role requires strong English and Spanish communication, physical ability to lift up to 70 lbs, and flexibility for evenings and weekends. Prior retail or paint product experience is a plus.

Qualifications

• Must be at least 18 years old.
• Authorized to work in the United States without sponsorship.
• Able to read, write, comprehend, and communicate in English and Spanish.
• Able to lift up to 50 lbs frequently and up to 70 lbs occasionally.
• Willing to work evenings and weekends.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistent with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products, as needed, to customer specifications.
• Stock shelves and set up displays.
• Clean store equipment.
• Load/unload delivery trucks.
• Assist in making deliveries, as needed.
• Maintain in-stock and presentable condition in assigned areas.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Skills

Customer service

Sales

Bilingual English/Spanish

Retail operations

Education

High School diploma or GED

Tools

Driver's License

Job description

Sherwin-Williams is hiring a Store Associate in Kentucky to assist customers, answer questions, and recommend products that meet client needs. You will help with sales, stocking, and displays while maintaining a high standard of customer service and store appearance.

The role requires strong English and Spanish communication, physical ability to lift up to 70 lbs, and flexibility for evenings and weekends. Prior retail or paint product experience is a plus.