Bilingual Paint & Customer Service Specialist (Spanish)

Sherwin-Williams; Valdosta (GA); On-site; USD 21,000 - 28,000; Full time

Job summary

Sherwin-Williams is hiring a Customer Service Specialist for Store #2138 at 205 Northside Dr, Valdosta, GA 31602. You will assist customers, recommend products, handle sales, and strive for high customer satisfaction while meeting store sales goals.

Main duties include helping customers in person and by phone, building relationships, processing transactions, stocking displays, and supporting deliveries as needed. Bilingual English/Spanish skills are preferred.

Qualifications

• Must be at least eighteen (18) years old.
• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
• Must be able to read, write, comprehend, and communicate in English
• Must be able to read, write, comprehend, and communicate in Spanish
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
• Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive trust relationships with wholesale and retail customers
• Process sales transactions accurately and consistent with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain precise work order files and formulas
• Pull appropriate products from the sales floor or warehouse
• Tint and mix products, as needed, to customer specifications
• Stock shelves and set up displays
• Clean store equipment
• Load/unload delivery trucks
• Assist in making deliveries, as needed
• Maintain in-stock and presentable condition assigned areas
• Remain knowledgeable on products offered and discuss available options
• Comply with inventory control procedures
• Suggest ways to improve sales

Skills

Customer service

Bilingual English/Spanish

Sales experience

Education

High School diploma or GED

Tools

Tinting equipment

Job description

Sherwin-Williams is hiring a Customer Service Specialist for Store #2138 at 205 Northside Dr, Valdosta, GA 31602. You will assist customers, recommend products, handle sales, and strive for high customer satisfaction while meeting store sales goals.

Main duties include helping customers in person and by phone, building relationships, processing transactions, stocking displays, and supporting deliveries as needed. Bilingual English/Spanish skills are preferred.