Bilingual Paint & Customer Service Specialist - Part Time

The Sherwin-Williams Company; Madison (MS); On-site; USD 17,000 - 22,000; Part time

Job summary

The Sherwin-Williams Company in Madison, MS is seeking a Part-time Customer Service Specialist to assist customers in-store and over the phone, determine needs, present products, and resolve questions to ensure satisfaction while supporting the store's sales goals.

Responsibilities include stocking shelves, tinting and mixing as requested, processing transactions, loading deliveries, and maintaining clean, presentable displays.

Qualifications

• Must be at least 18 years old.
• Must be legally authorized to work without sponsorship.
• Must be able to read, write, comprehend, and communicate in English.
• Must be able to read, write, comprehend, and communicate in Spanish.
• Must have a valid, unrestricted Driver's License.
• Must be able to lift up to 50 lbs frequently and up to 70 lbs occasionally.
• Must be willing to work evenings and weekends.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and in accordance with policies.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain accurate work order files and inventories.
• Pull appropriate products from shelves or warehouse and stock displays.
• Tint and mix products to customer specifications.
• Load/unload delivery trucks and assist with deliveries as needed.
• Maintain in-stock and presentable condition in assigned areas.
• Remain knowledgeable about products and available options.

Skills

Customer service

Sales

Cash handling

Spanish language

Education

High School diploma or GED

Tools

Tinting equipment

Mixing equipment

Job description

The Sherwin-Williams Company in Madison, MS is seeking a Part-time Customer Service Specialist to assist customers in-store and over the phone, determine needs, present products, and resolve questions to ensure satisfaction while supporting the store's sales goals.

Responsibilities include stocking shelves, tinting and mixing as requested, processing transactions, loading deliveries, and maintaining clean, presentable displays.