Bilingual Paint & Color Sales Associate

Sherwin-Williams Co.; Village of Maine (WI); On-site; USD 22,000 - 31,000; Full time

Job summary

Sherwin-Williams Co. is hiring a Customer Service Specialist to assist wholesale and retail customers, determine needs, and recommend right solutions. You will resolve concerns, stay updated on product features, and help maintain high visual standards across the store.

The role is full-time with a starting pay of $19.00 per hour, serving stores within a 5 mile radius of Store 703497 at 244 Grand Ave, Schofield, WI. You will meet sales goals and contribute to positive customer experiences daily.

Qualifications

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the country of employment without sponsorship now or in the future.
• Must read, write, comprehend, and communicate in English.
• Must read, write, comprehend, and communicate in Spanish.
• Must have a valid, unrestricted Driver’s License.
• Must be able to lift up to 50 lbs. frequently and 70 lbs. occasionally.
• Must be willing to work evenings and weekends.
• If internal to Sherwin-Williams, must have a meets expectations rating (3).
• If internal to Sherwin-Williams, must have completed HR Cloud eLearning courses.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and in line with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products to customer specifications.
• Stock shelves and set up displays.
• Load/unload delivery trucks and assist with deliveries.

Skills

Customer service

Bilingual English/Spanish

Education

High school diploma or GED

Tools

Tinting equipment

Mixing equipment

Job description

Sherwin-Williams Co. is hiring a Customer Service Specialist to assist wholesale and retail customers, determine needs, and recommend right solutions. You will resolve concerns, stay updated on product features, and help maintain high visual standards across the store.

The role is full-time with a starting pay of $19.00 per hour, serving stores within a 5 mile radius of Store 703497 at 244 Grand Ave, Schofield, WI. You will meet sales goals and contribute to positive customer experiences daily.