Bilingual Operations Supervisor

Xpedient Logistics; Shorewood (IL); On-site; USD 70,000 - 75,000; Full time

Job summary

Xpedient Logistics is a full-service 3PL provider seeking a Warehouse Operations Supervisor to lead a bilingual team in a dynamic distribution environment. Reporting to the Director of Operations, you will drive labor management, forecasting, and safety programs to optimize costs and service levels for multiple clients.

The role requires strong SAP and WMS experience, a Bachelor’s degree or equivalent, and fluency in English and Spanish.

Qualifications

• Bachelor’s degree or equivalent in engineering, operations, or business.
• Experience leading operations in fast-paced ecommerce, fulfillment, manufacturing, or distribution.
• Fluency in English and Spanish required.

Responsibilities

• Provide leadership to warehouse staff and foster a collaborative team environment.
• Supervise, train, and evaluate personnel to align with goals.
• Maintain safety culture, efficiency, and continuous improvement.
• Oversee receiving, storing, picking, and shipping of products.
• Implement inventory controls to minimize discrepancies and losses.
• Conduct cycle counts and physical inventories for accuracy.
• Develop and execute strategy/annual plans (budget, SOPs, customer plans).
• Measure labor, quality, productivity, and efficiency.

Skills

Leadership

Bilingual English/Spanish

Data analysis

Communication skills

Forecasting

Labor management

Change management

Continuous improvement

Team player

Financial acumen

Education

Bachelor’s degree or equivalent in Engineering/Operations/Business

Tools

SAP

WMS

Microsoft Office

Job description

Xpedient is a full-service 3rd party logistics provider. We have experience helping a diverse client base in warehousing services, transportation management, supply chain management, order fulfillment and labor needs. Reporting to the Director of Operations for an asset based logistics provider in U.S. and Canada.

Shift: 2pm – 10pm Monday to Friday with occasional Saturdays if needed

Summary
The experienced bilingual in English and Spanish Warehouse Operations Supervisor will be responsible to provide leadership with the ability to direct a workforce in the fulfillment of orders for multiple clients. The operation serves a large client that has various levels of inbound and outbound work depending on volume swings, requiring this position to have a strong understanding of labor management and forecasting. Objective is to optimize costs, maximize service levels while achieving operational excellence.

Roles and Responsibilities:

• Provide effective leadership to warehouse staff, fostering a positive and collaborative team environment.
• Supervise, train, and evaluate warehouse personnel, ensuring the team is motivated and aligned with organizational goals.
• Foster a culture of safety, efficiency, and continuous improvement within the warehouse.
• Oversee accurate and timely receiving, storing, picking, and shipping of products.
• Implement and maintain effective inventory control procedures to minimize discrepancies and losses.
• Regularly conduct cycle counts and physical inventories to ensure inventory accuracy.
• Operations Management- Warehousing and Distribution (4 years)
• Tire manufacturing, food service and retail distribution (Tire Warehouse Experience is a plus)
• Development and execution of strategy / annual plans (budget, operational performance, SOP’s, customer plans, workshops, etc.)
• Metrics measurements (i.e., labor, quality, employee productivity and efficiency)
• Inventory and Labor Management
• Customer Facing
• Safety Program compliance (OSHA, Compliance Programs)
• Supply Chain Technology: WMS (SAP Preferred)
• Computer Skills (Microsoft Office)

Preferred Qualifications:

• Fluency in both English and Spanish is required.The Warehouse Supervisor must be able to effectively communicate work instructions, conduct safety meetings, provide coaching and performance feedback, and complete written documentation in both languages.
• Strong experience with SAP and WMS preferred
• Bachelor’s degree or equivalent certification in (Industrial/Mechanical) Engineering, Operations, Business Administration, or a related field
• Proven operations leadership experience in a similar fast-paced process of ecommerce, fulfillment, manufacturing, production or distribution/logistics environment
• Strong data analysis skills – Ability to produce, interpret and draw conclusions from data
• Sound business judgment, proven ability to influence others, and strong analytical thinking skills are critical to success in this position
• Excellent communication skills with the ability to communicate and influence effectively at all levels
• Past experience or study of startup operations and/or 3PL environments
• Team player who can facilitate successful project work, operating to deadlines

Other essential abilities and skills:

• Leadership
• Excellent facilitator with conflict resolution
• Building relationships with key suppliers
• Change Management
• Continuous Improvement
• Financial Acumen
• Adaptable & Flexible
• Excellent written and verbal communication
• Results driven

Safety:

• Observe and follow health and safety regulations
• Enforces operating instructions and safety policies.
• Assist management in establishing warehouse standards and procedures
• Maintain detailed records of safety incidents
• Assign designated safety personnel
• Maintain warehouse in a clean, safe, and orderly condition.

Xpedient Logistics is an Equal Opportunity Employer.

Xpedient offers competitive wages, insurance benefits (medical, dental, vision and life), paid time off and holidays.

Compensation details: 70000-75000 Yearly Salary