Bilingual Onsite Supervisor

Surge Staffing; Dublin (GA); On-site; USD 40,000 - 60,000; Full time

Job summary

Surge Staffing is looking for an Onsite Supervisor in Dublin, Georgia to effectively meet the temporary help needs of a major client. This role includes delivering top-notch service to customers and temporary employees while managing administrative tasks.

The ideal candidate will have a high school diploma and proven managerial experience, demonstrating exceptional customer service and leadership skills. The position is full-time and requires proficiency in Microsoft Office.

Qualifications

• High School diploma required.
• Proven leadership/success in a previous managerial role.
• Minimum 1-2 years experience in a supervisory role.

Responsibilities

• Deliver high quality service to customers and temporary employees.
• Develop and retain business by providing outstanding customer service.
• Perform various administrative tasks including monitoring attendance.

Skills

Leadership skills

Customer service skills

Administrative skills

Communication skills

Education

High School diploma

Tools

Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

Job description

The Onsite Supervisor is primarily responsible for effectively meeting the temporary help and/or training needs of a major Surge client. Specifically, the individual in this position:

1) delivers high quality service to the customer and temporary employees by matching the skills of temporaries to customer needs

2) develops and retains business by providing outstanding customer service

3) performs a variety of administrative tasks that support the overall mission of quality service and performance. Additionally, the On‑Site Supervisor may supervise one or more On‑Site Staffing Specialists.

Schedule

5:45am-3pm (8‑hour shifts)

PRIMARY FUNCTIONS & RESPONSIBILITIES

• Effectively meeting the temporary help and/or training needs of a major SURGE Client
• Delivers high quality service to the customer and temporary employees
• Develops and retains business by providing outstanding customer service
• Performs a variety of administrative tasks
• Monitor attendance of employees
• Process and assist with Workers Compensation claims
• Reconcile invoices from all vendors
• Other duties as assigned

QUALIFICATIONS AND SKILLS

• High School diploma required
• Proven leadership/success in a previous managerial role
• Exceptional customer service skills and the ability to build/enhance successful business partnerships
• Minimum 1-2 years experience in a supervisory role or 3-5 years in customer service experience
• Must have great communication and customer service skills
• Must have administrative skills
• Experience in performing background checks, I 9, and E Verify
• Proficiency in Microsoft Word, Excel, PowerPoint, Outlook and Internet

Surge is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, national origin, veteran status, genetic information, or any other status protected by law. Surge is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.

Job Type: Full-time