Bilingual OHP Navigator & Community Outreach Specialist

El Programa Hispano; Gresham (OR); Hybrid; USD 33,000 - 34,000; Full time

Benefits offered by this job

Vacation & Sick Time Benefits

Paid Holidays

Health insurance 90% employer-paid

Voluntary Life Insurance

Flexible Spending Account

Employee Assistance Program

Group Life Insurance

Wellness Days

Professional development

Job summary

El Programa Hispano Católico (EPHC) seeks an OHP Specialist to help uninsured and underinsured Oregonians access the Oregon Health Plan. The role emphasizes outreach, enrollment assistance, and education on health insurance literacy in a culturally responsive setting.

The position involves in-person and community-based work, data entry, and collaboration with clinics and schools. It is a temporary role ending later in 2026, with travel and remote work possibilities.

Qualifications

• Bilingual in Spanish and English, with strong bicultural competency and the ability to communicate clearly in both languages.
• OHP Assister Certification Required.
• Community Health Worker Certification preferred.
• Associate’s degree in public health, social work, or related field or 1 year of relevant work experience.

Responsibilities

• Provide direct 1:1 assistance and guidance to community members with Oregon Health Plan applications, renewals, and troubleshooting.
• Assist participants with application follow-up, eligibility determinations, and post submission.
• Provide individualized education of health insurance systems and health literacy topics.
• Conduct outreach in communities facing barriers to healthcare access, including BIPOC, immigrant, and low-income populations.
• Provide culturally competent, trauma-informed assistance to help clients navigate the enrollment process.
• Maintain up-to-date knowledge of OHP eligibility requirements and application processes.
• Act as a liaison between participants and OHP or partner agencies to resolve enrollment issues.
• Maintain client confidentiality and accurate documentation in accordance with HIPAA and organizational policies.
• Maintain accurate documentation of participant interactions, application status and case activity.
• Partner with clinics, schools, and community-based organizations to host OHP info sessions, community tabling events, and application support events.

Skills

Bilingual Spanish/English

Microsoft Office

Education

Associate’s degree in public health, social work, or related field

Tools

Salesforce

Job description

El Programa Hispano Católico (EPHC) seeks an OHP Specialist to help uninsured and underinsured Oregonians access the Oregon Health Plan. The role emphasizes outreach, enrollment assistance, and education on health insurance literacy in a culturally responsive setting.

The position involves in-person and community-based work, data entry, and collaboration with clinics and schools. It is a temporary role ending later in 2026, with travel and remote work possibilities.