Bilingual Office & Programs Manager

Washington State Department of Ecology Washington Conservation Corps; Vancouver (WA); On-site; USD 58,000 - 62,000; Full time

Job summary

YWCA Clark County in Vancouver, WA, seeks an organized receptionist and general office assistant to support HR and facilities operations. You will handle front desk duties, manage phone lines, process mail and filings, and assist with projects throughout the year.

The role requires a high school diploma or GED, at least six months in a receptionist or customer service role, and strong MS Office, Excel, and PowerPoint skills to deliver excellent service.

Qualifications

• At least six months of experience in receptionist or customer service roles.
• Ability to manage a multi-line phone system.
• Strong organizational and interpersonal skills.
• Commitment to respectful, equity-focused service.

Responsibilities

• Deescalate situations and provide advocacy as needed.
• Reserve meeting rooms for staff and partners.
• Maintain opening and locking procedures for the office.
• Respond to incoming calls professionally and warmly.
• Process cash/checks and handle mail and deliveries.
• Assist with clerical duties and document filing.
• Develop simple staff guides and support projects.

Skills

Customer service

Communication

MS Office

Education

High school diploma or GED

Tools

MS Office

Excel

PowerPoint

Job description

YWCA Clark County in Vancouver, WA, seeks an organized receptionist and general office assistant to support HR and facilities operations. You will handle front desk duties, manage phone lines, process mail and filings, and assist with projects throughout the year.

The role requires a high school diploma or GED, at least six months in a receptionist or customer service role, and strong MS Office, Excel, and PowerPoint skills to deliver excellent service.