Bilingual Office Assistant

Thompson Law; El Segundo (CA); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Health insurance

FSA

Dental insurance

Vision insurance

Life insurance

Disability insurance

Job summary

Thompson Law, a personal injury firm based in El Segundo, CA, seeks a Closing Legal Assistant to guide clients through the final stages of their cases with a client-focused, professional approach.

The role requires fluent Spanish and English, interaction with attorneys, insurance adjusters, medical providers, and lien holders, plus administrative tasks to close files efficiently. Monday–Friday schedule and eligible benefits after employment.

Qualifications

• Must speak/read fluent Spanish and English.
• 2+ years of recent employment.
• Preferred: 1+ years in Customer Service, Client Services, or Hospitality.
• Understanding of Excel.

Responsibilities

• Partner with attorneys and paralegals to craft settlements that are fair and beneficial.
• Act as the primary contact for insurance adjusters to expedite payment processes.
• Work with medical providers and lien holders to settle bills, ensuring clients’ financial ease.
• Maintain continuous communication with clients, providing updates and fostering a positive experience throughout the closure of their case.
• Help to amplify our firm's presence by obtaining social media reviews and recommendations from clients.
• Complete various administrative tasks to close client files efficiently and effectively.

Skills

Spanish and English fluency

Tools

Excel

Job description

One of our portfolio companies, Thompson Law, has a clear vision: to be the law firm of choice for every person injured or killed due to a preventable tragedy. They are committed to providing clients with world-class service and record-setting results, supported by an exceptional team that continues to drive incredible growth and opportunity.

Thompson Law, a nationally growing personal injury firm based in El Segundo, California seeks a Bilingual Legal Assistant to join the team!

The Position:

As the Closing Legal Assistant, you become the champion of our clients' experience during the crucial final stages of their personal injury cases. Your role is to be the beacon of hope and the guide they rely on, leaving a lasting impression that meets and exceeds their expectations. This position is a perfect blend of operational responsibilities and customer service, requiring both administrative skills and a personable approach.

Responsibilities:

• Partner with attorneys and paralegals to craft settlements that are fair and beneficial.
• Act as the primary contact for insurance adjusters to expedite payment processes.
• Work with medical providers and lien holders to settle bills, ensuring our clients’ financial ease.
• Maintain continuous communication with clients, providing updates and fostering a positive experience throughout the closure of their case.
• Help to amplify our firm's presence by obtaining social media reviews and recommendations from clients.
• Complete various administrative tasks to close client files efficiently and effectively.

Qualifications:

• REQUIRED: Must speak/read fluent Spanish and English.
• 2+ years of recent employment.
• Preferred: 1+ years of experience- Customer Service, Client Services, or Hospitality.
• Understanding of Excel.
• A spirited and outgoing personality with a knack for teamwork and client interaction.

Total Compensation Package:

• We expect the compensation for this role to start at $23 an hour plus a bonus, depending on skills, qualifications, and experience.
• Monday to Friday work schedule with no weekends
• Following commencement of employment, you will be eligible to enroll in currently offered company benefits, such as health insurance, FSA, dental insurance, vision insurance, life insurance, disability insurance, as well as others.

At Thompson Law, we carefully consider a wide range of factors when determining compensation, including your background and experience. These considerations can cause your compensation to vary. We expect the compensation for this role to depend on your skills, qualifications, and experience.

Thompson Law is a personal injury law firm headquartered in Dallas, Texas, with offices in Texas, Arizona, California, and Georgia. We represent individuals and families who have been injured due to the negligence of others, helping them recover physically, financially, and emotionally after serious accidents. With more than $2.1 billion recovered for our clients, our firm focuses on delivering real results while providing clear guidance through every step of the legal process.

Thompson Law is an equal opportunity employer, and we welcome applicants from all backgrounds.