Bilingual Mortgage Lending Specialist (Spanish)

Bank of America; Chandler (AZ); Hybrid; USD 55,000 - 85,000; Full time

Job summary

Bank of America in the United States is hiring for a mortgage loan role focused on guiding clients through financing and home equity options. You will answer calls, collect documents, submit applications, and support customers through the SAFE Act registration and background checks.

Ideal candidates have 1+ year mortgage experience, strong sales and service orientation, and the ability to work with partners across teams to deliver a smooth origination experience.

Qualifications

• 1+ year sales and/or mortgage experience required.
• Strong client care and relationship-building mindset.
• Excellent verbal and written communication in English; Spanish preferred.

Responsibilities

• Provide exceptional client care and guidance to new and existing clients.
• Answer inbound calls and make outbound calls to discuss lending needs and solutions.
• Utilize multiple technology systems to assist clients and partners.
• Follow lending processes to meet guidelines and manage risk.
• Communicate with clients through phone, email, and online messaging during the loan process.
• Identify opportunities to refer bank products and support a team approach.

Skills

Mortgage sales

Customer service

Communication skills

Bilingual Spanish

Education

High School Diploma / GED

Job description

Bank of America in the United States is hiring for a mortgage loan role focused on guiding clients through financing and home equity options. You will answer calls, collect documents, submit applications, and support customers through the SAFE Act registration and background checks.

Ideal candidates have 1+ year mortgage experience, strong sales and service orientation, and the ability to work with partners across teams to deliver a smooth origination experience.