Bilingual Mobile Retail Associate - Spanish

Comcast Corporation; Naples (FL); Hybrid; USD 32,000 - 36,000; Full time

Job summary

Comcast Corporation in Naples, FL is hiring a Xfinity Mobile Retail Service Associate who is bilingual in Spanish. You will support the store team across mobile activation, education, troubleshooting and customer service to ensure a best-in-class experience.

This role requires excellent communication, reliability and a willingness to work nights and weekends. A High School Diploma or GED and 0–2 years of experience are required.

Qualifications

• High School Diploma / GED (Required)
• 0-2 Years of relevant work experience

Responsibilities

• Provides strong understanding and enthusiasm for technology, especially company products and services and is a go-to resource who supports the store team in the front and back of the store.
• Greets customers during busiest moments, ensures they are connected to a sales consultant in a timely manner and is well prepared to demonstrate company technology to new customers to ensure they know the basics and encourage them to return.
• Frequently checks and inspects the back of the store for clean, secure and appropriately placed inventory.
• Assists with receiving inventory and properly stocking the back of house to store standards.
• Helps the leadership team by conducting the weekly cycle count process and helps look for opportunities to improve the store count process.
• Knows current processes and procedures and suggests improvements that enhance the customer and/or store experience.
• Readily adjusts and adapts to store management priorities and direction always demonstrating professionalism and integrity.
• Must be able to carry and lift up to 25 pound boxes, stand and move about the store constantly.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Skills

Bilingual Spanish

Communication

Critical Thinking

Problem Solving

Customer-Focused

Professional Integrity

Resilience

Self Motivation

Teamwork

Technical Knowledge

Workplace Organization

Education

High School Diploma or GED

Job description

Comcast Corporation in Naples, FL is hiring a Xfinity Mobile Retail Service Associate who is bilingual in Spanish. You will support the store team across mobile activation, education, troubleshooting and customer service to ensure a best-in-class experience.

This role requires excellent communication, reliability and a willingness to work nights and weekends. A High School Diploma or GED and 0–2 years of experience are required.