Bilingual MES Systems Engineer – Korean/English

SBT Global, Inc.; Jeffersonville (OH); On-site; USD 70,000 - 110,000; Full time

Job summary

SBT Global, Inc. is seeking a skilled IT professional to support global manufacturing systems and reporting. The role involves preparing English and Korean reports via SQL queries, analyzing system performance, and coordinating major implementations with IT and vendors.

You will diagnose issues across servers, Active Directory and Windows infrastructure, and provide training and bilingual support to end users, aiming to improve reliability and user satisfaction.

Qualifications

• Bachelor’s degree in a related field.
• Strong troubleshooting skills and methodology.
• Broad knowledge of servers and operating systems.
• Strong customer service, communication, and interpersonal skills, with the ability to work independently.

Responsibilities

• Prepare reports for various groups in English and Korean, including supporting documentation through SQL queries and system-generated reports.
• Support project teams by conducting systems analysis and providing coordination for major system implementations.
• Provide clear and professional verbal, written, and electronic communication with IT members, vendors, multicultural groups, and end users.
• Ensure maximum performance, stability, and reliability by monitoring and tuning enterprise systems daily.
• Provide hardware (IT/Manufacturing) and software recommendations by gathering requirements, analyzing existing systems, researching vendor specifications, and presenting findings to the IT team.
• Provide training and technical support to end users on new and existing global systems.
• Collaborate with Automation (PLC Control Engineers) to troubleshoot and improve integration between manufacturing systems and related equipment.
• Identify and resolve system issues in a timely manner through DB access and in-house interface programs connected to manufacturing equipment.
• Perform other related duties as assigned.

Skills

Troubleshooting skills

Servers & operating systems

Customer service

Communication skills

Interpersonal skills

Bilingual Korean/English

Active Directory knowledge

MES systems knowledge

Microsoft Certification

MS Office

Education

Bachelor's degree in a related field

Tools

SQL

System-generated reports

Windows infrastructure tools

Job description

SBT Global, Inc. is seeking a skilled IT professional to support global manufacturing systems and reporting. The role involves preparing English and Korean reports via SQL queries, analyzing system performance, and coordinating major implementations with IT and vendors.

You will diagnose issues across servers, Active Directory and Windows infrastructure, and provide training and bilingual support to end users, aiming to improve reliability and user satisfaction.