Bilingual Member Service Teller - Frontline Banking

Cross Valley Federal Credit Union; Hazleton (Luzerne County); On-site; USD 30,000 - 45,000; Full time

Job summary

Cross Valley Federal Credit Union in Hazleton is seeking a full-time Member Service Representative (Teller) to be the frontline representative for outstanding service. The ideal candidate will handle deposits, withdrawals, and provide assistance to members effectively.

This role requires bilingual communication skills in English and Spanish, a high school diploma, and customer service experience. Join us in delivering excellent service while promoting various credit union products.

Qualifications

• Ability to understand and communicate in both English and Spanish.
• Prior experience in a customer service or cash handling role preferred.
• Strong communication and interpersonal skills.

Responsibilities

• Provide exceptional member service by greeting and assisting members.
• Process member transactions accurately and efficiently.
• Balance cash drawer daily and maintain accurate transaction records.
• Verify member identity and ensure compliance with applicable regulations.
• Identify opportunities to refer members to credit union products.

Skills

Bilingual (English/Spanish)

Customer service

Cash handling

Communication skills

Organizational skills

Education

High school diploma or equivalent

Job description

Cross Valley Federal Credit Union in Hazleton is seeking a full-time Member Service Representative (Teller) to be the frontline representative for outstanding service. The ideal candidate will handle deposits, withdrawals, and provide assistance to members effectively.

This role requires bilingual communication skills in English and Spanish, a high school diploma, and customer service experience. Join us in delivering excellent service while promoting various credit union products.