Bilingual Member Relationship Officer I (Spanish/English)

Fox Communities Credit Union; Green Bay (WI); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Short/Long-term Disability Insurance

401k with company match

Paid time off

Job summary

Fox Communities Credit Union is seeking a full-time Bilingual Member Relationship Officer I at our Main Street branch in Green Bay. You will engage with members to address their banking needs, assist with lending and account services, and educate on products and services.

This role requires bilingual fluency in English and Spanish and strong sales/service skills. Join a community-focused credit union offering a competitive benefits package and opportunities for professional growth as you

Qualifications

• Bilingual fluency in English and Spanish is required.
• Minimum one year of sales and service experience.
• Strong communication and interpersonal skills.
• Experience with financial products and services is a plus.
• Proficient in Microsoft Office.
• Financial Counselor Certification is a plus.

Responsibilities

• Promote Fox Mission, Purpose, Vision and Values.
• Build lasting member relationships through conversations and needs assessment.
• Interview loan applicants and provide underwriting details for loan decisions.
• Open and maintain deposit products and services for members.
• Process basic and advanced member transactions and account maintenance.
• Educate members on ancillary loan products and insurance options.

Skills

Bilingual English/Spanish

Sales experience

Customer service

Communication skills

Microsoft Office

Education

Financial Counselor Certification (plus)

Tools

Microsoft Office

Job description

Fox Communities Credit Union is seeking a full-time Bilingual Member Relationship Officer I at our Main Street branch in Green Bay. You will engage with members to address their banking needs, assist with lending and account services, and educate on products and services.

This role requires bilingual fluency in English and Spanish and strong sales/service skills. Join a community-focused credit union offering a competitive benefits package and opportunities for professional growth as you