Bilingual Member Financial Solutions Guide

Peak Credit Union; Tumwater (WA); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401k plan

Paid holidays

Job summary

Peak Credit Union in Tumwater, WA is hiring a Financial Solutions Guide 1 to help members achieve their financial goals through accurate transactions, thoughtful service, and a commitment to authenticity, care, and precision.

You will welcome members, manage branch traffic, promote credit union products, process deposits and loans, handle inquiries with empathy, and support outreach and sales targets while upholding compliance and teamwork.

Qualifications

• Minimum of one (1) year of experience interacting with customers and handling cash.

Responsibilities

• Greet members and manage branch traffic to minimize wait times and ensure a positive member experience.
• Promote and refer credit union products to meet member needs and strengthen relationships.
• Process deposits, withdrawals, transfers, and loan payments with accurate records.

Skills

Customer service

Cash handling

Sales mindset

Job description

Peak Credit Union in Tumwater, WA is hiring a Financial Solutions Guide 1 to help members achieve their financial goals through accurate transactions, thoughtful service, and a commitment to authenticity, care, and precision.

You will welcome members, manage branch traffic, promote credit union products, process deposits and loans, handle inquiries with empathy, and support outreach and sales targets while upholding compliance and teamwork.