Bilingual Medical Virtual Assistant

Santa Barbara Cottage Hospital; United States; Remote; USD 40,000 - 60,000; Full time

Job summary

A leading healthcare provider seeks a Medical Virtual Assistant to manage scheduling, records, and patient inquiries. The ideal candidate will have a medical background and strong communication skills, working remotely with minimal supervision. This role requires proficiency in MS Office and organizational abilities.

Qualifications

• Experience as a Virtual Assistant in a medical setting preferred.
• Strong verbal and written communication skills required.

Responsibilities

• Manage scheduling and appointment reminders for patients.
• Track and record patient information for medical history.
• Handle general patient inquiries and insurance processing.

Skills

Communication

Organization

Analytical

Education

Medical background

Tools

MS Office

Google Suite

RingCentral

Job description

Job Description:

The Medical Virtual Assistant is responsible for the delivery of services or projects contracted by the Client. Services or projects include the following:

• Scheduling - Manage the practice calendar by scheduling appointments in advance and sending appointment reminders to patients with upcoming visits.
• Records Management - Tracking and recording all information for each patient is necessary to create an accurate medical history for future diagnoses.
• General patient inquiries - Clearing emails and handling administration-related inquiries, such as payments, facilitating referrals, or transcribing documents.
• Insurance Processing - Conduct pre-authorization of inquiries with insurance or medical aids and complete claims paperwork.

Requirements:

• Must be Superstar VA Medical Assistant working remotely..
• Proficient in MS Office; Google Suite, RingCentral or any VOIP system.
• Medical background preferred.
• BPO or similar experience preferred
• Very strong verbal and written communication skills.
• Analytical, organized and systematic.
• Process oriented and follow strict deadlines.
• Able to work with minimal supervision.
• Must be a good team player.

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Only shortlisted candidate will be contacted.