Bilingual Medical Receptionist

Hillside Polymedic Diagnostic & Treatment Center; New York (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated administrative professional to join their team. This role involves answering phones, managing patient interactions, and performing various administrative tasks with a high level of accuracy. The ideal candidate will have a compassionate approach to patient care and a solid understanding of medical terminology and practice software. Join a supportive environment where your contributions will help maintain the quality of care provided to patients and their families. If you are organized, detail-oriented, and passionate about healthcare, this opportunity is perfect for you.

Qualifications

• Experience in using practice software and understanding medical terminology.
• Strong communication and administrative skills are essential.

Responsibilities

• Answer phones and liaise with patients and health professionals.
• Perform administrative duties and maintain cleanliness of the practice.

Skills

Communication Skills

Compassionate Patient Interaction

Administrative Skills

Education

Experience with Practice Software

Understanding of Medical Terminology

Tools

Windows-based Software (Word, Excel)

Job description

Key Responsibilities

1. Answer the telephone in a courteous and professional manner.
2. Receive and convey messages in writing, verbally, and electronically.
3. Liaise with patients and their families in a compassionate manner; liaise with GPs, other health professionals, and their staff.
4. Make appointments.
5. Scan and file documents.
6. Type documents as required, with a high level of accuracy.
7. Book and organize staff and/or doctors’ meetings as directed.
8. Participate in ongoing professional development.
9. Contribute equitably to maintaining the cleanliness of the practice.
10. Maintain practice dress standards; handle cash, EFTPOS, and other payments and adhere to practice billing policy.
11. Ensure the practice building and rooms are clean, tidy, and accessible.
12. Perform other administrative duties as directed by the Practice Manager or Principal Doctor/s.

Qualifications:

1. Previous experience in the use of practice software.
2. Working knowledge of windows-based software systems (e.g., Word and Excel).
3. An understanding of the Medicare Benefits Schedule.
4. An understanding of medical terminology, medical and health professional organizations, and relevant stakeholders.
5. An understanding or experience in general practice.