Bilingual Medical Interpreter - Acute Care Mediator

Northwesternmedicine; Chicago (IL); On-site; USD 30,000 - 47,000; Full time

Job summary

Northwestern Medicine in Chicago seeks an Interpreter to provide medical and general interpreting for patients, families and the healthcare team. The role involves prioritizing urgent requests, acting as a cultural mediator, and maintaining accurate documentation per department standards.

Strong English fluency and a second language are essential, with professional development and collaboration across staff expected.

Qualifications

• Completion of high school education or equivalent.
• Must hold a certificate of completion substantiating formal training and qualifications for medical interpreting per NCIHC.
• Minimum of three years' experience in providing medical interpreting in an acute care setting.
• High level of fluency in English and another language, both oral and written.
• Excellent communication, organizational and customer service skills.

Responsibilities

• Provides medical and general interpreting services to patients, family members, and healthcare staff per NCIHC standards.
• Screens multiple requests for interpreters and prioritizes based on urgency.
• Maintains documentation of interpretation encounters and produces accurate records.
• Participates in ongoing professional development to maintain practice in accordance with standards.
• Acts as a cultural mediator to improve communication and reduce disparities.
• Supports data tracking and reporting using relevant software.

Skills

Fluency in English and another语言

Communication skills

Organizational skills

Customer service skills

Education

High school diploma or equivalent

Bachelor's degree (preferred)

Tools

Excel

Word

Job description

Northwestern Medicine in Chicago seeks an Interpreter to provide medical and general interpreting for patients, families and the healthcare team. The role involves prioritizing urgent requests, acting as a cultural mediator, and maintaining accurate documentation per department standards.

Strong English fluency and a second language are essential, with professional development and collaboration across staff expected.