Bilingual Medical Front Office Specialist - Grand Prairie, TX

Little Spurs Pediatric Urgent Care; Grand Prairie (TX); Sur place; USD 22 000 - 25 000; Plein temps

Résumé du poste

Little Spurs Pediatric Urgent Care is seeking a Bilingual Front Office Specialist in Grand Prairie, TX. This seasonal-full-time role focuses on welcoming families, handling check-in, insurance verification, and payments while maintaining accuracy and empathy.

The ideal candidate is bilingual (English/Spanish), enjoys working with children, and is comfortable evening and weekend shifts. A high school diploma and BLS certification are required. Background checks will be completed.

Qualifications

• High school diploma or equivalent required.
• Current American Heart Association BLS certification required.
• Familiarity with front-desk operations and patient privacy.

Responsabilités

• Be the calm, welcoming presence at check-in.
• Verify insurance and process payments accurately.
• Explain wait times and next steps clearly to families.

Connaissances

Bilingual (English/Spanish)

Communication skills

Customer service oriented

Formation

High school diploma or equivalent

BLS certification

Description du poste

Bilingual Front Office Specialist- Grand Prairie

Location: 3166 S State Hwy 161 #170, Grand Prairie, TX 75052

Status: Seasonal-Full Time

Pay: $16-$18 depending on experience

Why This Role Matters

The front desk drives the entire visit. At Little Spurs Pediatric Urgent Care, Front Office Specialists keep families informed, supported, and moving through the clinic with confidence, even when the lobby is full and emotions are high.

This role is not just about checking boxes. It's about accuracy, communication, and showing up steady when parents are stressed and kids don't feel well.

What You'll Do

• Be the calm, welcoming presence families meet first
• Manage check-in, insurance verification, and payments without losing accuracy
• Explain wait times and next steps clearly and respectfully
• Juggle phones, walk-ins, and systems during busy shifts
• Document thoroughly in the EMR and protect patient privacy
• Work closely with clinical teams to keep patient flow moving

What We Need

• High school diploma or equivalent
• Enjoys working with children and families
• Current American Heart Association BLS certification
• Comfortable working evenings, weekends, and busy clinics
• Authorized to work in the U.S. and able to pass a background check

Nice to Have

• Bilingual (English/Spanish)
• Pediatric or urgent care front desk experience

When We Operate (Schedule):

• Clinic Hours are as follows: Mon - Fri: 8:00 am - 8:00 pm
• Sat-Sun: 9:00 am - 5:00 pm
• Opportunity to travel to other clinics as needed
• Rotating weekends

What To Know Before You Apply

This is a fast-paced role. Some days are calm. Others move quickly. We train our team, support them during volume spikes, and expect reliability and accountability in return.

About Little Spurs

We serve kids on some of their hardest days. Our clinics run on teamwork, preparation, and doing the right thing for families, even when it's busy.

Since 2006, Little Spurs Pediatric Urgent Care has focused on one mission: delivering fast, compassionate care to children and peace of mind to families. We believe great care comes from strong teams, clear expectations, and a culture built on trust, respect, and doing what's best for the patient.