Bilingual Medical Front Desk Specialist

Family Health Services Foundation; Rupert (ID); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Quarterly bonus

Job summary

Family Health Services is seeking a receptionist to perform a range of basic office support activities for the clinic, including answering phones, greeting patients, and handling routine clerical tasks.

The role requires bilingual English/Spanish skills and offers a wage of $16.50–$18.25 per hour DOE with the potential for a quarterly bonus of up to $520. This is a full-time position in an office setting.

Qualifications

• High school diploma or GED; computer skills and familiarity with Microsoft programs required.
• 6 months experience working in a medical or behavioral health clinic preferred.

Responsibilities

• Answers telephones, route calls, take messages, and provide general information; greet and direct visitors and patients; and, answer routine inquiries.
• Processes incoming mail; distributes correspondence and other material to clinic staff.
• Performs a variety of routine clerical assignments as appropriate to the position; may operate a personal computer to draft basic correspondence, enter data, and print letters, labels, reports, and/or other materials.
• Copies and/or duplicates materials as requested; may prepare and transmit facsimiles for clinic staff.
• Establishes, maintains, processes, and/or updates files, records, and/or other documents.
• May run various routine errands, as required, for the clinic.
• Prepares patient charts for appointments. Maintains chart-filing system. Assembles charts per chart organization requirements. Files all lab, x-ray, specialist, pharmacy and hospital reports according to chart organization format
• Files and retrieves medical records.
• Records data on “No-Shows, Reschedules and Cancellations”. Notifies appropriate provider and execute any necessary action.
• Calls patients to remind of scheduled appointment the day prior to the appointment.
• Schedules clinic appointments both by phone and in person. Accommodates unscheduled (walk-in) patients as appropriate; consulting with provider and/or Nurse Supervisor as necessary.
• Checks patients in for appointments.
• Updates patient information as needed. Verifies patient documentation regarding notices, insurance and financial information.
• Receives payments and enters payments in the computerized billing system.
• Enters daily patient encounters in the computer.
• Provide translation/interpretation as needed (if applicable).
• Process daily reports as required.
• Make bank deposits as necessary.
• Performs miscellaneous job-related duties as assigned.

Skills

Bilingual English/Spanish

Receptionist skills

Calendar management

Data entry

Word processing

MS Office

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Family Health Services is seeking a receptionist to perform a range of basic office support activities for the clinic, including answering phones, greeting patients, and handling routine clerical tasks.

The role requires bilingual English/Spanish skills and offers a wage of $16.50–$18.25 per hour DOE with the potential for a quarterly bonus of up to $520. This is a full-time position in an office setting.