Bilingual Medical Front Desk Associate

Pedes Orange County; Irvine (CA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, dental, and vision

PTO

401(k) retirement plan

Competitive pay

Job summary

Pedes Orange County in Irvine, CA seeks a reliable Bilingual Medical Receptionist to provide front-office and administrative support, ensuring a smooth daily operation and positive patient experience. The ideal candidate is organized, detail-oriented, able to multitask in a fast-paced medical setting, and fluent in English and Spanish.

Responsibilities include answering calls, scheduling appointments, managing records, and maintaining HIPAA confidentiality.

Qualifications

• Fluency in English and Spanish (written and spoken).
• Experience in a medical office, patient services, or customer service.
• Experience verifying insurance coverage.
• Strong communication and interpersonal skills.
• Proficiency with computers and EMR systems.
• Excellent organization and attention to detail.

Responsibilities

• Answer, screen, and route calls professionally.
• Schedule, confirm, and reschedule patient appointments.
• Assist with appointment reminders and patient communication.
• Manage medical records requests and fulfill timely.
• Scan and upload documents into patient charts.
• Receive, review, and categorize faxes.
• Take detailed messages and follow through with staff.
• Provide excellent service to patients, visitors, and vendors.
• Maintain HIPAA confidentiality.
• Support daily front-office tasks.

Skills

Bilingual English-Spanish

Medical office experience

Insurance verification

Communication skills

EMR systems

Organizational skills

Tools

EMR systems

Job description

Pedes Orange County in Irvine, CA seeks a reliable Bilingual Medical Receptionist to provide front-office and administrative support, ensuring a smooth daily operation and positive patient experience. The ideal candidate is organized, detail-oriented, able to multitask in a fast-paced medical setting, and fluent in English and Spanish.

Responsibilities include answering calls, scheduling appointments, managing records, and maintaining HIPAA confidentiality.