Bilingual Medical Assistant (Spanish/English) — Patient Care & Admin

NOAH; Glendale (AZ); On-site; USD 36,000 - 48,000; Full time

Job summary

NOAH (Neighborhood Outreach Access to Health) is a Federally Qualified Health Center serving Phoenix and surrounding areas. The Bilingual Medical Assistant will support providers with diagnostic testing, exams, patient education, and routine clerical tasks in a team-based model.

The role requires English and Spanish, front- and back-office knowledge, and a commitment to compassionate care. Travel to offsite sites may be required to perform testing and support referrals.

Qualifications

• Knowledge of medical practices and front and back-office procedures.
• Knowledge of patient care and examination procedures.
• Excellent verbal and written communication skills and ability to interact with individuals of various social, cultural, and educational backgrounds.
• Strong customer service skills.
• Detail-oriented and professional.
• Ability to exercise confidentiality, discretion, and good judgment.

Responsibilities

• Works in a team model to improve the patient's experience, create better communication and access to care, and support processes that will improve patient satisfaction.
• Prepares patients for examination, takes vitals, and records patients' health history.
• Sets-up EKG machines, administers injections and medications, and performs routine specimen collection and tests.
• Prepares equipment and examination rooms and cleans instruments.
• Assists provider with medical treatments, procedures, and exams.
• Manages inventory of medical supplies and equips exam rooms with appropriate supplies.
• Receives and directs phone calls, schedules appointments, checks-in patients, obtains necessary patient information to file and updates patient records, and ensures all forms and consents are completed by patients.
• Checks-out patients, assists with referral processing, and arranges laboratory services.
• May travel to offsite locations to perform diagnostic testing and assist in physical exam components, TB testing, Injections, and others.
• Organizes and communicates with insurance companies for authorizations for therapies, testing and specialist referrals.
• Attends, participates, and/or assists in meetings, trainings, community outreach activities, continuing education opportunities, and other activities as required.
• Performs other related duties as assigned.

Skills

Bilingual English/Spanish

Medical office procedures

Patient care

Communication skills

Confidentiality

Attention to detail

Team collaboration

Education

High School Diploma or GED

Certified Medical Assistant (CMA) / RMA

BLS certification

Job description

NOAH (Neighborhood Outreach Access to Health) is a Federally Qualified Health Center serving Phoenix and surrounding areas. The Bilingual Medical Assistant will support providers with diagnostic testing, exams, patient education, and routine clerical tasks in a team-based model.

The role requires English and Spanish, front- and back-office knowledge, and a commitment to compassionate care. Travel to offsite sites may be required to perform testing and support referrals.